Remediation Manager

Bachelor's degree or equivalent - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent - Experience handling confidential information

Join us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments such as our Global Human Rights Principles (GHRP) and Supply Chain Standards (SCS). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.

We are looking for a Remediation Manager, based in Luxembourg, to develop and uphold Amazon's Supply Chain Standards, with special focus on Europe. You will drive and integrate effective remediation solutions with vendors and suppliers, with an eye towards scalability, and efficiency.

This role will work with global stakeholders on processes, mechanisms, and track key metrics to ensure long-term efficacy of remedial interventions that enable the organization to scale.

The ideal person is able to deep dive and identify root causes, biased for action, sees around corners, and can drive process efficiencies effectively across many teams.

Key job responsibilities
- Determine appropriate remediation approaches to uphold Amazon’s Supply Chain Standards across the region
- Conduct deep dive analysis to identify root causes of issues, brainstorm short and long-term solutions, lead stakeholder (internal and external) meetings to prioritize and align on implementation timelines
- Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, key program metrics, and forward-looking program needs
- Provide guidance to suppliers on remediation
- Review remediation evidences to verify is the corrective actions have been taken
- Travel (30-50%) to supplier locations to provide coaching and guidance

About the team
Diverse Experiences:
Inclusive Team Culture:
It is in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Mentorship and Career Growth:
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.