European Client Onboarding, Assistant Vice President

**INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)**

IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation.

IFDSL services and supports a diverse range of products across multiple fund domicile on behalf global Asset Managers. Our unique set up provides the expertise, scale, technology and strategic support and partnership to our clients. We are deeply involved, with the support of our Shareholders, in the evolution of our Industry, towards more Innovation and Digital transformation.

IFDS Luxembourg currently services a total of €1,100 billion AUM for some of the most sophisticated and demanding asset managers in the industry. Our footprint in Luxembourg is about 320 people and we have more than 700 people globally supporting our Luxembourg businesses.

Our Mission and Values:
Our mission is to 'build great experiences for our clients, their customers and our employees'.

This is achieved through our values of 'PACE & L' : Professional, Accountable, Client Focused, Excellence and Leadership.

European Client Onboarding, Assistant Vice President

Permanent Contract

**Your Role**

We are looking for an European Client Onboarding specialist, AVP level, to join our New Business team. You will be responsible for managing various aspects of the overall onboarding projects and will support the initiatives assigned to the Team. You will be assigned specific projects and the content/objectives will be determined by the overall business priorities at any given time.

In addition, the AVP, in charge of completing Conversion In, Launches and deconversion of client Funds, is recognized as a Subject Matter Expert by reviewing the specificities of the products, matching them with the operating model supported through our technical platforms, coordinating the effort between the operational and technical teams to ensure successful completion of the project in the agreed time line.

**Your Profile**
- Experience in Transfer Agency services is a must ; at least 10 years of experience is required.
- In-depth knowledge of tools and techniques to define, track and report deliverables. Experience with Microsoft Project plan is desirable
- Ability to define a project budget, track project spend and forecast cost at completion is an asset
- Strong analytical and presentation skills: Being able to provide overview of complex scenario in a simple, structure and concise way.
- Strong issue resolution skills with a focus on risk controls and client focus
- Team player with ability to evidence leadership, credibility, and build consensus (Extensive work experience in a similar AVP role)
- Ability to engage internal stakeholders across different functional departments, high level of confidence interacting with senior business professionals
- Ability to work under pressure while maintaining high accuracy and quality standards, analytical and process/numeracy thinking skills
- Fluent in English (written & oral) - additional Languages (e.g. French, German, Italian and/or Spanish) are considered as an advantage

**Your Team**

This individual will be part of the New Business Implementation Team responsible for new client launches and conversions. You'll be directly reporting into a Line Manager.

**Your Responsibilities**
- Manage day-to-day execution of assigned projects from NBIT pipeline;
- Create & execute project plan, revise as appropriate to meet changing needs & requirements;
- Manage project budget and create and manage project documentation and checklists
- Ensure the projects logs are kept up to date;
- Resolve and escalate issues in a timely fashion;
- Effectively communicate progress and escalations to superiors & Operations;
- Assist the Client with drafting Future Operating Model and ensure that analysis of the existing model are completed on time and all gaps have been identified;
- Review and analyze existing Fund documentation and if needed drive the change process accordingly;
- Ensure a proper update of all requirements, developments and / or Day 2 requirements via BCRs, logs and matrixes;
- Ensure TA system and any surrounding technology are properly updated and readiness received from all the stakeholders;
- Monitor and prepare the Runbook activities and/or Business transition documentation accordingly;
- Drive the process for all stakeholders involved in the process including 3rd party providers;
- Continue ongoing support for the OPS Teams for any assign project