Business Analyst

For our department _Project Management_** **within **General Services**, we are looking for a (an): **_Business Analyst_** **_Main duties:_** - Working with project team, key users and company leadership to understand users' needs and concerns translating fuzzy business problem statements into clear functional requirements; - Ensure non-functional requirements gathering in cooperation with IT; - Gain an understanding of operations and stakeholders processes by analysing and mapping them from "As is" to "To be" in order to provide exhaustive context for the defined requirements; - Contribute to the identification of project and operational risks linked to the change initiative; - Evaluate and help stakeholders to evaluate possible providers solution against collected functional and non-functional requirements; - Discuss and challenge solution design options with internal and external stakeholder; - If required, create specification documents for internal or external development and ensure approval by relevant stakeholders before development / configuration starts (Key Users, Solution Architect, Vendors..); - Build and maintain a repository of reusable requirements documentation to support future initiatives, following company and best industry standards; - Actively contribute to implement the changes by defining and executing functional and non-functional test scenarios and ensure solution is ready for UAT and be responsible for the execution of the associated defect management process; - Support key users during the execution of the UAT; - Support deployment activities for final solution to get ready for Go Live and ensure close communication/cooperation with Project Team in the next steps; - Be actively involved in the change request management process and provide continuous support in analysis of impact and value; - Provide ad-hoc support to the Programme Manager, Project Manager or Change Manager on specific inquiries; - Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format; - Recognize and adopt best practices in analysis: data integrity, test design, analysis, validation, and documentation; - Communicate complex analytical insights and business implications effectively; - Be responsible to execute management deliverables validation process for the produced documentation; - Be responsible or co-responsible for the content and the delay of the relevant deliverables of the project; - Support preparation activities for final solution to get ready for Go Live and ensure close communication and cooperation between Project Team and Operations during and post deployment. **_Required profile:_** **_Minimum required criteria:_** - Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, Engineering, Economics or similar; - At least 5 years of relevant professional experience in business intelligence, business analytics, requirements engineering, data engineering, data science or related field; - Experience gathering requirements, designing operational and system solutions to meet user needs; - Knowledge of business analysis methodologies and techniques (BABOK, Design Thinking ); - Record of delivering large-scale projects delivering system solutions with business impact; - Excellent attention to detail, passion for processes, systems, continuous improvement and formalisation; - Be able to deliver the requested tasks with little guidance and be willing to run the extra mile in autonomy; - Be able to meet deadlines and to raise in advance any delivery risk; - Feel at ease when working under stress with tight deadlines; - Fluency in Microsoft Excel, Microsoft World, Microsoft Visio and task management tools (JIRA, Monday, etc ); - Fluency in English (French is a considered as an asset). **_ Desired or to be acquired criteria:_** - Master's degree in Computer Science, Mathematics, Statistics, Finance, Engineering, Economics or similar; - Experienced working in a production environment; - Show excellent communication skills as well in French and/or German. - Knowledge or sound knowledge of air cargo handling processes; - Experience in implementing a “Commercial Off The Shelf” product.