Senior Program Manager – Smart Building

Senior Program Manager - Smart Building & Digital Infrastructure

Your Responsibilities

As a Senior Program Manager , you will lead a major technology programme related to the delivery and operational readiness of a future headquarters in Luxembourg .
 
You will operate at the intersection of IT, Facilities, Construction, Workplace, Security, business teams and external technology vendors , ensuring that all technology workstreams are aligned with the overall building programme.
 
This role requires a highly operational and hands-on Senior Program Manager , capable of contributing immediately to execution and delivery activities , with a high degree of autonomy in driving day-to-day programme activities.
 
Key responsibilities include:
 

• Lead the end-to-end technology programme  associated with the new headquarters, from design and planning through implementation, testing, migration, go-live and operational readiness.
   
  
• Own and coordinate the integrated master plan  across IT, Facilities, Construction, Security, Workplace and business stakeholders.
   
  
• Take a hands-on role in programme execution and delivery , actively driving workstreams, resolving issues and ensuring actions are completed rather than operating solely at governance or reporting level.
   
  
• Coordinate multiple internal teams, external vendors and technology providers, ensuring effective day-to-day execution and accountability.
   
  
• Oversee the delivery and integration of LAN/WAN, Wi-Fi, workplace technologies, meeting-room solutions, access control, CCTV, visitor management and digital signage .
   
  
• Coordinate Smart Building and IoT integrations  and ensure their effective integration with the wider technology and building environment.
   
  
• Manage dependencies between building infrastructure and IT systems , identifying and resolving technical and operational blockers.
   
  
• Coordinate technical design validation and ensure alignment between technology requirements and the construction programme.
   
  
• Work closely with technical teams and vendors, with sufficient technical understanding to challenge, coordinate and drive technical delivery .
   
  
• Drive programme governance, including planning, milestones, RAID management, dependencies, budget follow-up, vendor management and stakeholder reporting .
   
  
• Coordinate and actively drive testing, commissioning, migration and cutover activities .
   
  
• Ensure full operational readiness  ahead of employee move-in, proactively identifying gaps and driving remediation actions.
   
  
• Manage the transition through go-live and hypercare , ensuring continuity of critical services and rapid resolution of operational issues.
   
  
• Act as the central coordination point between technical teams, business stakeholders and programme leadership.
   
  

Your Profile

• 10+ years of experience  in senior Project / Program Management roles.
   
  
• Proven experience delivering complex, multi-workstream technology programmes  in a hands-on and operational capacity.
   
  
• Strong experience with new building, headquarters relocation, office relocation, Smart Building, Digital Workplace and/or major infrastructure transformation programmes .
   
  
• Demonstrable experience taking programmes through actual execution and delivery , rather than focusing primarily on programme governance, PMO or stakeholder reporting.
   
  
• Strong understanding of enterprise IT infrastructure and workplace technologies , ideally including LAN/WAN, Wi-Fi, meeting-room technologies, access control, CCTV, digital signage, Smart Building and IoT environments .
   
  
• Proven ability to work closely with technical teams and vendors and to understand, coordinate and challenge technical delivery .
   
  
• Demonstrated ability to manage multiple vendors, senior stakeholders and cross-functional teams .
   
  
• Strong programme governance, communication, coordination and risk-management capabilities.
   
  
• Experience managing programmes through design, construction, testing, commissioning, migration, cutover, go-live, hypercare an