Head of Private Custody

Pictet is an investment-led service company, offering wealth management, asset management and related services.

We are an independent investment partnership known for our long-term mindset, responsible approach to business and entrepreneurial spirit. These principles have defined us since 1805. For our clients, colleagues, and wider society, we always aim to do the right thing and honour our commitment to enduring quality.

With more than CHF 686 billion in assets under management or custody as of December 31st 2023, Pictet is today one of the leading Europe-based independent wealth and asset managers.

The Group is headquartered in Geneva, where its activities began, and employs more than 5000 employees. With 30 offices, it is also present in Amsterdam, Basel, Barcelona, Brussels, Dubai, Frankfurt, Hong Kong, Lausanne, London, Luxembourg, Madrid, Milan, Monaco, Montreal, Munich, Nassau, Osaka, Paris, Rome, Shanghai, Singapore, Stuttgart, Taipei, Tel-Aviv, Tokyo, Turin, Verona, Shanghai, New York and Zurich.

The Pictet Group is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people.

Pictet Asset Services provides custody, fund services and trading solutions for external asset managers, fund managers and institutional clients. We manage every aspect of the asset servicing value chain and our range of bespoke solutions include value-adding analytics, trading strategy support and digital front-end interfaces designed to provide an unrivalled customer experience.

The scope of the function is to be responsible for driving business growth, developing strategic partnerships, and managing client relationships in the private custody space. The Head of Private Custody – LUX plays a critical role in developing and implementing business development strategies, expanding our client base, and delivering exceptional client service.

The Head of Private Custody – LUX is also responsible for staff in Monaco, or in other relevant locations.

This position involves frequent travel outside of Luxembourg.

• Build and maintain strong relationships with existing clients in the private custody segmen. Understand their unique needs, objectives, and challenges. Provide exceptional client service, address inquiries, and proactively identify opportunities to deepen relationships and deliver value-added solutions.
• Identify and target prospective clients, develop and execute effective prospecting and lead generation strategies. Conduct presentations, pitches, and negotiations to acquire new clients. Collaborate with internal teams to ensure seamless onboarding and implementation of new client relationships.
• Develop and implement a comprehensive business development strategy, aligned with the organization's growth objectives. Identify market opportunities, target client segments, and develop strategies to expand our presence and market share in the private custody space.
• Identify opportunities for strategic partnerships and alliances with key stakeholders, including family offices, wealth management firms, and financial intermediaries. Evaluate and negotiate partnership agreements to enhance our market presence, expand distribution channels, and access new client segments.
• Stay updated on market trends, industry developments, and competitive landscape in the private custody space in Luxembourg. Conduct market research and analysis to identify emerging opportunities and potential clients.
• Drive revenue growth through cross-selling, upselling, and identifying opportunities to expand client relationships. Collaborate with product teams to develop customized solutions that meet client needs and drive revenue generation. Monitor revenue targets and performance metrics.
• Act as a trusted advisor to private custody clients in Luxembourg, providing strategic guidance and insights. Foster long-term relationships built on trust, transparency, and exceptional service. Collaborate with internal teams, including operations and client service, to ensure client satisfaction and deliver on client expectations.
• Prepare and deliver comprehensive client reports, performance updates, and business reviews for private custody clients. Communicate effectively with clients, providing regular updates on market trends, regulatory changes, and relevant industry news.
• Collaborate with internal teams, including business development, marketing, product development, and operations, to drive coordinated efforts and leverage cross-functional expertise.
• Lead and manage the Business Development & Client Relationship Management team for private custody in Luxembourg & in other locations. Provide guidance, coaching, and support to team members, fostering a high-performance culture.

• Bachelor's degree Finance or business
• Minimum 10 years' experience In business development and client relationship management
• Proven track record of driving business growth, acquiring new clients, and expanding existing client relationships in the private custody space.Strong understanding of private custody services, including custody of assets, reporting, and associated regulatory requirements
• Strong leadership and team management abilities, with the capacity to motivate and guide teams.
• Strong analytical and strategic thinking skills.
• Strong organizational and time management skills, with the ability to handle multiple priorities and meet deadlines.
• Ability to work under pressure in a fast-paced environment.

We will not accept any CVs from agencies.

In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.

Flexible and modern ways of working

As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.