Intern - Strategy and Business Operations

Job Description:

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Job Summary:

The Strategy & Business Operations (SBO) Intern will play a key supporting role working closely with the European SBO Lead based in Luxembourg on a variety of strategic and operational initiatives. This internship offers hands-on experience in business planning, project management, and strategic execution across multiple European markets. The intern will assist in the implementation of group policies, support business transformation activities, and contribute to cross-functional projects that shape the region's business direction. This role provides a unique opportunity to gain exposure to senior leadership, develop analytical and project management skills, and contribute to impactful, high-visibility initiatives within a dynamic international environment.

The Intern Experience: At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company. You can visit our company website and our Muse profile, to learn more about Rakuten's culture and values, as well as hear from last year's interns.

Key Responsibilities:

• Support the European SBO Lead in executing and tracking key strategic and operational projects across the region.
• Assist in the implementation of group policies and business initiatives to ensure regional alignment and efficiency.
• Contribute to business transformation activities, including research, data analysis, and integration support.
• Prepare reports, presentations, and insights for senior management to support decision-making and strategic planning.
• Conduct market and business analyses to identify trends, opportunities, and areas for improvement.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Currently pursuing a Master's degree in Business Administration (MBA) in a top university

• Bachelor's degree in Economics, Management, Finance, Law or a related field is a plus.
• Consulting background or having worked in an e-commerce space would be a plus.
• Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
• Excellent written and verbal communication skills in English; proficiency in French is a plus.
• Proficient in Microsoft Office Suite (especially PowerPoint and Excel); familiarity with data visualization tools (e.g., Power BI, Tableau) is an advantage.
• Demonstrated ability to manage multiple tasks and prioritize effectively in a dynamic, fast-paced environment.
• Strong organizational skills and attention to detail, with a proactive and structured approach to work.
• Interest in strategy, business operations, and corporate project management.
• Collaborative mindset with the ability to work effectively across functions and cultural contexts.

Minimum Requirements:

• MBA in process

Languages:

English (Overall - 3 - Advanced)