Assistant Relationship Manager

il y a 2 jours

Luxembourg, Luxembourg Julius Baer Temps plein 40.000 € - 60.000 € par an

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.

The Assistant Relationship Manager (ARM) Private Banking supports one or more Relationship Manager(s) (RM)/ Team Head(s) (TH) in daily operations, administration, client care and relationship management.

The ARM interacts with internal as well as external stakeholders, provides clients with relevant information and supports the RM in implementing customized solutions.

Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/TH in a fast, professional and friendly manner, always living the Julius Baer values (Care, Passion and Excellence) and thus helping the team to manage and grow its current client base. He/she channels client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes.

This position is the backbone of Client Relationship Management.YOUR CHALLENGE

Tasks & Responsibilities

  • Assist Relationship Managers (RM) in the day-to-day work servicing clients and handling administrative issues

  • Attend incoming calls and ensure that always a prompt service provided   

  • Handle the account openings for new clients as well as account maintenance to existing clients including implementation of agreed fees and monitoring of applied fees

  • Ensure efficient and prompt handling of orders, trades, transactions, payments etc. received from the client directly

  • Monitor the maturity list for deposits, loans, trades; take action were instruction is standard, seek instructions (from RM or client) if necessary and required

  • Maintain and update records of client instructions, client details and preferences

  • Provide clients with information and data in verbal and/or written form, without giving advice or statement of opinion/no judge value

  • Liaise with other RM-Teams, Operations & IT

  • Ensure always adherence to compliance, legal guidelines, internal rules, regulations & policies etc.

YOUR PROFILE

Experience/Knowledge/Skills

  • Relevant higher educational and professional background e.g. Bachelor's Degree or banking apprenticeship combined first work experience and or relevant internal training

  • Successfully passed the relevant regulatory online training for RMA information givers

  • Some experience as a self-motivated Assistant to a Relationship Manager or in the area of portfolio management / investment advisory 

  • Understand the key characteristics, risk and features of those investment products available

  • Understand the characteristics, scope and total amount of costs and charges to be incurred by the client in the context of transactions in an investment product, investment services or ancillary services

  • Understand how financial markets function, the structure and how they affect the value and pricing of investment products which information will provided to the client

  • Understand the impact of economic figures, national/regional/global events on markets and on the value of investment products which information will be provided to the client

  • Understand the difference between past performance and future performance scenarios as well as the limits of predictive forecasting

  • Understand issues relating to market abuse and anti-money laundering

  • Assess data relevant to the investment products on which will be provided to the client, such as Key Investor Information, Documents, prospectuses, financial statements or financial data

  • Basic knowledge of valuation principles for the type of investment products in relations to the information which will be provided to the client

  • Able to work independently, well organized, swift and accurate even when under pressure

  • Service oriented, discreet and responsible

  • Friendly, open personality, well-presented and professional appearance

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

Is this not quite what you are looking for? Set up a job alert by creating a candidate account here.

  • Relationship Manager

    il y a 4 jours

    Luxembourg, Luxembourg BIL Temps plein 90.000 € - 120.000 € par an

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...

  • Associate Relationship Manager

    il y a 6 jours

    Luxembourg, Luxembourg Banque Internationale à Luxembourg (BIL) Temps plein 40.000 € - 80.000 € par an

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...

  • Associate Relationship Manager

    il y a 4 jours

    Luxembourg, Luxembourg BIL Temps plein 60.000 € - 80.000 € par an

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...

  • Senior Relationship Manager

    il y a 6 jours

    Luxembourg, Luxembourg Worldwiders Temps plein 80.000 € - 120.000 € par an

    Job DescriptionWe are looking for a Senior Relationship Manager for a leading private banking institution in LuxembourgThis is a high-impact front-office role focused on acquiring and managing relationships with HNWI and UHNWI clients. The position offers significant autonomy, visibility, and the opportunity to play a strategic role in the bank's continued...

  • Relationship Manager

    il y a 2 jours

    Luxembourg, Luxembourg SEI Temps plein 60.000 € - 120.000 € par an

    A Relationship Manager at SEI is responsible for growing SEI's business through client service excellence. Our purpose is to implement and maintain a client experience that attracts and retains clients. You will join a high performing, empowered team within a high growth area of SEI. The role is strategic in nature and requires sophisticated skills to...

  • Relationship Manager

    il y a 4 jours

    Luxembourg, Luxembourg BIL Temps plein 100.000 € - 200.000 € par an

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...

  • Senior Relationship Manager

    il y a 4 jours

    Luxembourg, Luxembourg BIL Temps plein 100.000 € - 200.000 € par an

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...

  • Assistant Manager Accounting

    il y a 6 jours

    Luxembourg, Luxembourg Abiomis Temps plein 60.000 € - 100.000 € par an

    Assistant Manager Accounting – Global Exposure, Stable EnvironmentWe are pleased to present an excellent opportunity with one of our long-standing clients, a well-established fiduciary in the heart of Luxembourg. They are currently seeking an Assistant Manager Accounting to strengthen their growing accounting team. Known for their stability, high-quality...

  • Relationship Manager Legal

    il y a 6 jours

    Luxembourg, Luxembourg CSC Temps plein 60.000 € - 120.000 € par an

    Relationship Officer Legal & CorporateCorporate and Legal SolutionsCSC, LuxembourgFull Time (40h/week)Hybrid (3 days/week in the office)As a Relationship Officer Legal & Corporate, you play a critical role in the success of our business. Your typical day will see you working on a wide range of diverse and dynamic projects.Some of the things you'll be...

  • Relationship Manager Legal

    il y a 6 jours

    Luxembourg, Luxembourg CSC Temps plein 60.000 € - 80.000 € par an

    DescriptionRelationship Officer Legal & CorporateCorporate and Legal SolutionsCSC, LuxembourgFull Time (40h/week)Hybrid (3 days/week in the office)As a Relationship Officer Legal & Corporate, you play a critical role in the success of our business. Your typical day will see you working on a wide range of diverse and dynamic projects.Some of the things you'll...