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it support engineer l2/l3 lu
il y a 2 semaines
WE'RE HIRING AN IT SUPPORT ENGINEER IN LUXEMBOURG
Work Location: Colmar-Berg, Luxembourg
Start Date: December 15, 2025
Excis is a global IT support leader, driven by innovation and collaboration. We are looking for a skilled and proactive IT Support Engineer to join our team supporting a major client in Luxembourg. This is a fantastic opportunity to take your technical skills to the next level in a rewarding, hands-on role.
- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture. From solving diverse IT challenges to celebrating wins together, we put our people first and invest in your professional development.
Key Responsibilities
In this role, you will be a key player in maintaining and optimizing our client's IT environment, handling a variety of interesting technical challenges.
- Provide Expert Support: Act as a key point for Level 2/3 support, investigating and resolving complex hardware and software issues.
- Manage Systems & Deployments: Utilize advanced tools like Microsoft SCCM for software distribution, patch management, and system configurations.
- Maintain IT Infrastructure: Configure, install, and support a wide range of technology, including computers, servers, and peripherals.
- Implement Security & Backup Solutions: Work with enterprise-grade anti-virus and backup technologies to ensure system integrity.
- Document & Improve: Create and update technical documentation and inventory records to help improve team knowledge.
- Collaborate & Guide: Work effectively within the team, sharing knowledge and providing guidance on complex procedures.
Requirements
Must-Have Qualifications:
- A 4-year Bachelor's degree in a relevant field.
- 2+ years of hands-on experience in a technical support or system administration role.
- Valid visa to work in Luxembourg.
- Fluency in English and French.
Technical Skills You'll Use
- Strong experience with Microsoft Windows operating systems and Office Suites.
- Hands-on experience with Microsoft SCCM for software deployment and management.
- Familiarity with backup tools (e.g., VEEAM, NetBackup) and anti-virus solutions (e.g., McAfee ePO).
- A solid understanding of core networking concepts (TCP/IP, DNS, routing).
Benefits
- This role is a gateway to growing your career with a global leader.
- Skill Development: Master in-demand enterprise technologies like SCCM in a real-world setting.
- Career Pathway: A clear route for technical advancement within Excis for high performers.
- Stable Employment: A full-time, direct contract with an industry-leading company.
- Supportive Team: Join a collaborative and friendly team that values each member's contribution.
Ready to leverage your technical skills to make a real impact? Apply now
