Emplois actuels liés à Director of Operations - Luxembourg, Luxembourg - Sofitel
-
Operations Planning
il y a 2 semaines
Luxembourg, Luxembourg Copyrighto.2022 Temps pleinJob Location: Luxembourg Luxembourg About the Role: For our Ferrero HQ based in Luxembourg, we are looking for a People Business Partner (PBP) – Operations Planning and Health & Safety. This role aims to enhance the development, management and execution of key HR processes and projects to support the evolution of mentioned functions in a...
-
Financial Operations Associate
il y a 1 semaine
Luxembourg, Luxembourg EQT Group Temps pleinJoin EQT as a Financial Operations Associate, where you'll dive into complex data and support key fund and employee incentive operations. We're looking for someone analytical, tech-savvy and team-oriented to help drive operational excellence and insight.About the Carry & Employee Operations teamThis role sits within EQT's Carry & Employee Operations team,...
-
Head of Team Legal Europe
il y a 2 jours
Luxembourg, Luxembourg Pictet Temps pleinYour team The Pictet Group is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...
-
Wealth Management, Operations, Client Onboarding, Associate, Luxembourg
il y a 2 semaines
Luxembourg, Luxembourg Goldman Sachs Temps pleinDescriptionTHE DIVISIONPrivate Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk...
-
Fund Manager Operations Officer
il y a 12 heures
Luxembourg, Luxembourg Amundi Temps pleinInformations générales Entité Premier gérant d'actifs européen parmi les 10 premiers acteurs mondiaux (1), Amundi propose à ses 100 millions de clients - particuliers, institutionnels et entreprises - une gamme complète de solutions d'épargne et d'investissement en gestion active et passive, en actifs traditionnels ou réels. Cette offre est...
-
Account Administration Assistant
il y a 2 jours
Luxembourg, Luxembourg Bank of China Luxembourg Temps pleinCompany Description As a Luxembourg-based bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg Branch has been successfully operating and continuously developing its business over the years. It contributes to the local and worldwide economic and social development. With more than 45 years of expertise and...
-
FCC Operations Analyst
il y a 2 jours
Luxembourg, Luxembourg Quintet Private Bank Temps pleinPurpose of the Job Quintet Private Bank is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. We are a bank headquartered in Luxembourg with an ambition to stay true to our purpose to be...
-
INTERNSHIP - Data Operations Officer
il y a 12 heures
Luxembourg, Luxembourg ING Temps pleinREQ 24/12/2025TraineeLuemburg, LuemburgING BankWithin the Data Management department, the Data Operations service is responsible for updating the administrative data of individual and corporate customers.we are seeking an Intern fora 6-month internship beginning in February2026.Please note that only students who can provide a valid internship agreement...
-
Head of Process Safety Management
il y a 2 semaines
Luxembourg, Luxembourg ArcelorMittal Temps pleinDescriptionAbout usArcelorMittal is a global leader in steel & mining space. Our material is part of the fabric of life. What we produce makes a difference – to individuals, communities, businesses and society.ArcelorMittal has launched an initiative to improve Process Safety Management (PSM) across Group level, covering both steel and mining. As part of...
-
Receptionist and Administrative Assistant
il y a 2 jours
Luxembourg, Luxembourg Schroders Temps pleinDescriptionAbout SchrodersSchroders is a global investment manager which helps institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.Our purpose is to provide excellent investment performance to our clients through active management. By serving clients, we serve...
Director of Operations
il y a 1 heure
Company Description
French luxury and local cuisine in the world's most exciting city
The only 5 star Hotel on the Kirchberg Plateau, surrounded by the European Institutions and a short walk from the new exhibition center, the Sofitel Luxembourg Europe is the ideal place to stay for business or leisure. Unwind at one of the nearby cultural attractions, or simply enjoy the many dining options on offer at the hotel.
Job Description
The Director of Operations is responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
He will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the hotel. The Director of Operation will take on responsibility for the hotel in the absence of the General Manager.
Main responsibilities:
Business Performance
- Support the annual budgeting process and financial forecast for the operations departments
- Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guideline
- Analyze monthly P&L and month-end reports, identify deviation from business plan goals
Operation
- Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
- Develop, recommend, implement and manage the operational department's annual and long term goals
- Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
- Represent the Brand in projecting a credible image to the market, residents and colleagues alike
- Help and support in establishment of positive owner relations
Customer relations
- Conveys the Sofitel pillars to guests by playing a hands-on role in the hotel, embodying sociability and proximity
Team Management
- Manage performance issues that arise within the operational departments. Train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
- Constantly monitor team members performance, attitude and degree of professionalism
Commercial / Sales
- Instils a sales mindset to employees through continuous stimulation (upselling, incentives, challenges…)
- Provides suggestions for the Sales Manager concerning all offers on sale.
Qualifications
Knowledge and Experience
- Bachelor's Degree from a reputable hospitality school preferred
- Minimum 5 years of operational management experience with strong Rooms and / or F&B background or at least 2 years of experience in a similar capacity
- High degree of professionalism with strong understanding of hotel operations and business acumen
- Excellent reading, writing and oral proficiency in English language
- Ability to communicate in a local language where the hotel operates is desirable
- Strong working knowledge of MS Excel, Word, & PowerPoint
Competencies
- Strong leadership, interpersonal and training skills
- Ability to lead expatriates and local colleagues effectively
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Additional Information
What We Offer
At Accor, we are dedicated to helping you reach your potential by providing an enriching and fulfilling career experience. When you join our team, you gain access to:
- Development Opportunities: We offer continuous career growth and development within a world-leading hospitality group, with over 5,700 hotels globally.
- Competitive Salary: We recognize and reward your talents with a highly competitive compensation package.
- Extensive Training: Through Accor Academy, you have access to a wealth of learning resources and training programs designed to support your growth and development in your role.
- Global Travel Perks: Enjoy discounted accommodation at Accor properties worldwide and exclusive discounts on food and beverages across our network.
- Supportive Culture: We prioritize a collaborative environment that celebrates each team member's contributions.
A Purposeful Career Awaits
Our hotels lead the way in sustainability, diversity, and inclusion, fostering a culture where everyone belongs. We are committed to creating a workplace that gives purpose, empowers individuals to thrive, and encourages each person to unlock their full potential. Join us in shaping a brighter future in hospitality while making a positive impact on the world around us.