Process Analyst

il y a 2 jours

Luxembourg, Luxembourg BIL Temps plein

Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.

As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

Your next challenge:

The process analyst role includes  the definition of target customer experiences and related journeys and the documentation and maintenance of business processes.

  •  Conduct impact analyses on new project ideas, analyze existing processes, define target processes, and work to test/implement and improve processes.
  •  In concerted collaboration with the key bank decision-makers, you will analyze failures and identify areas for improvement in processes to simplify the experience for clients and employees. In collaboration with technical and business expert teams, initiate and follow up on corrective and preventive actions to improve processes.
  • Ensure the integrity and the quality of the Processes and Rules referential, in accordance with the 2nd and 3rd Line of Defense representatives and regulator expectations

Your skills: 

  • Vision to align process improvement initiatives with the overall strategic goals of the organization
  • Familiarity with process improvement methodologies such as Six Sigma, Lean or others
  • Strong leadership skills with the ability to motivate and guide teams
  • Excellent communication and interpersonal skills

Domain of expertise:

  • Process and Project Management, Business Transformation, Change Management, Financial industry, Banking Regulations

Education (orientation):

  • Business and Management

Education (required level):

  • Master's degree

Languages:

  • Mandatory languages : French and English. Any other language is an asset

Certifications:

  • Lean Six Sigma (Green Belt as a minimum)

Experience (type + number of years):

  • Minimum 2  years experience in comparable roles, preferably within the financial sector


BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.

BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.

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