Client Service Specialist
il y a 1 semaine
The Client Service Specialist works with teams across the Private Bank to deliver a seamless and integrated experience to our clients.
We are actively looking for driven individuals who are collaborative, engaging and motivated to provide a first-class experience to clients. If you are a detail-oriented natural communicator with a passion for high quality service, the Client Service team may be the one for you.
As a Client Service Specialist within the Private Bank, you will work with teams across the bank to deliver a seamless and integrated experience to our clients. We are actively looking for team members who are collaborative, engaging, and motivated to provide a first-class experience to clients. If you are a detail-oriented natural communicator with a passion for high-quality service, this role provides the opportunity to be part of a dynamic team and make a significant impact on our client's experience.
Job Responsibilities
- Manage daily execution of client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures. A CSS transaction approval levels/limits will vary based on seniority
- Monitor client cash balances, where necessary liaising with clients to cover positions.
- Providing information, soliciting responses and recording elections for Corporate Actions on client accounts.
- Research, follow-up and resolve client inquiries and problems through effective interaction with clients, bankers, investors, product specialists, operations areas, and other staff in a timely and professional manner
- Research potential (or actual) fraud situations, errors, and losses to ensure prompt and accurate resolution
- Identify cross-sell opportunities, and escalate to bankers and product partners in order to close or provide advice to the client
- Verify and maintain data quality as it relates to internal and external client hierarchy and account alignment
Required Qualifications, Capabilities and Skills
- Minimum of Bachelor's degree or equivalent financial qualifications
- Fluent English
- Strong relationship management, communication and time management skills
- Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
- Solid comprehension of deposit, banking, brokerage, custody, investment management, mutual funds and credit products as each applies to their specific region's business segment
- Must understand and comply with the regulations, policies and procedures applicable to these products and services, and grasp the potential financial liabilities of the transactions associated with these products and services if they are not executed properly
- Previous experience in a similar role within the Financial services and/or Banking industry
Preferred Qualifications, Capabilities and Skills
- multilingual - other foreign languages highly desired
-
HR Compensation
il y a 23 heures
Senningerberg, Luxembourg Aquila Capital Temps pleinAquila Capital offers compelling investment opportunities that drive global decarbonisation. Specialising in clean energy, green infrastructure and sustainable real estate, we are providing tailored fund vehicles and investment solutions with a focus on sustainability and aim to become one of the leading asset managers for sustainable investment strategies...
-
English speaking Nanny
il y a 23 heures
Senningerberg, Luxembourg Privilege Services Luxembourg Temps pleinAccueilOffres d'emploi LuxembourgJobs Privilege ServicesEnglish speaking Nanny (+ French or Italian) 20h/week (h/f/d)English speaking Nanny (+ French or Italian) 20h/week (h/f/d)Publiée le 15/01/2026Privilege ServicesSenningerbergSanté / Médical / SocialService aux entreprises et aux particuliersTemps de travailTemps partielType de contratCDILangues...
-
Nanny & Housekeeper CDI 20h/week
il y a 23 heures
Senningerberg, Luxembourg Privilege Services Luxembourg Temps pleinAccueilOffres d'emploi LuxembourgJobs Privilege ServicesNanny & Housekeeper CDI 20h/weekNanny & Housekeeper CDI 20h/weekPubliée le 20/01/2026Privilege ServicesSenningerbergSanté / Médical / SocialService aux entreprises et aux particuliers17 € / heureTemps de travailTemps partielType de contratCDILangues parléesEN , DE , LBExpérience...
-
Client Service Specialist
il y a 2 semaines
Senningerberg, Luxembourg JPMorganChase Temps plein**JOB DESCRIPTION** The Client Service Specialist works with teams across the Private Bank to deliver a seamless and integrated experience to our clients. We are actively looking for driven individuals who are collaborative, engaging and motivated to provide a first-class experience to clients. If you are a detail-oriented natural communicator with a...
-
Senior Specialist
il y a 1 semaine
Senningerberg, Luxembourg LRI Invest Temps pleinDescription FundRock - LIS S.A. is looking for aSenior specialist - RC services Role and responsibilities - Act as_responsable du contrle_ (RCs) for clients funds (regulated: SIFs and UCITS and unregulated: AIFs, RAIFs), being the first point of contact for the_responsable du respect des obligations_(RR)/Board as well as the escalation point for service...
-
Securities Services
il y a 2 jours
Senningerberg, Luxembourg JPMorganChase Temps plein**JOB DESCRIPTION** Job Summary**: The Client Service Manager (CSM) will be based in our Luxembourg office working as part of a team that services a global, industry-leading asset manager. The CSM will have assigned responsibilities for ensuring consistent levels of service for the client’s Luxembourg Funds across custody, fund accounting and transfer...
-
Asset Management, Client Service
il y a 2 semaines
Senningerberg, Luxembourg JPMorganChase Temps plein**JOB DESCRIPTION** Join J.P. Morgan Asset Management (JPMAM), a global leader in providing tailored fixed income solutions to a diverse range of clients. As a Client Service representative in Asset Management, you will be responsible for delivering exceptional client service to clients of J.P. Morgan Asset Management based in France, Belgium, Luxembourg,...
-
Administrator - Client Service Management (Aifm)
il y a 1 semaine
Senningerberg, Luxembourg LRI Invest Temps pleinDescription FundRock - LIS is seeking a Administrator / Senior Administrator (depending on the level of experience) for our AIFM Client Service Management division. The role focuses on investor and regulatory reporting preparation under the supervision of more senior staff with excellent opportunities to develop in-depth knowledge of the fund. Key...
-
Specialist Export Logistics
il y a 2 jours
Senningerberg, Luxembourg RiGO Trading S.A. Temps pleinThe registered office of RIGO Trading S.A. is established in the municipality of Niederanven in the EBBC business complex close to the Findel Airport. The company started up only in 2014 and employs currently more than 80 employees. One purpose of the company is the acquisition by purchase, registration, and transfer by sale or ex-change of intellectual and...
-
Ingénieur Génie Civil en Statique Spécialiste
il y a 2 semaines
Senningerberg, Luxembourg Best Temps pleinLe bureau B.E.S.T. Ingénieurs-conseils est un groupe pluridisciplinaire d'expertise et de conseil dans le monde de la construction qui occupe près de 180 collaborateurs dont plus de 120 ingénieurs et techniciens à fort potentiel de croissance. Pour un renfort immédiat du service « **Etudes statiques - bâtiments** », nous cherchons le profil...
-
Talent Attraction Specialist
il y a 1 semaine
Senningerberg, Luxembourg Luxair Temps pleinFor our department _Talent Attraction_** **within **General Services**, we are looking for a (an): **_Talent Attraction Specialist - CDD 12 months_** **_Main duties:_** We are looking for a Talent attraction specialist to join our Human Resources Team, who will create/maintain strong partnerships with stakeholders to understand their recruitment needs and...
-
Content Specialist
il y a 1 semaine
Senningerberg, Luxembourg VML Temps plein**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...
-
Product Data Specialist
il y a 1 semaine
Senningerberg, Luxembourg VML Temps plein**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...
