AML / KYC Platform Specialist (Fen-X / Fenergo)

Arendt Investor Services (AIS) is the investor services' arm of Arendt. We help clients to efficiently run the operational side of their business, bringing peace of mind to investors. Equipped with the latest technology, our 300 experts provide clients with an integrated suite of fund and corporate services, delivered to the highest market standards.

Our services complement Arendt's legal expertise and regulatory & consulting services. We are a Professional of the Financial Sector (PFS) supervised by the CSSF and ISO 22301 certified.

The experts at AIS and AManco provide clients with: Corporate Services, Fund Administration Services, Governance Services, Operational AML & Compliance Services, Tax Compliance Services, Depositary Services, as well as Third Party AIFM Services (provided by AManco S.A.).

Given the ongoing development of AIS, we are currently recruiting:

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AML / KYC Platform Specialist

Arendt Investor Services is looking for a Transfer Agency Platform Specialist to strengthen its capabilities to implement and run the two platforms provided by Fenergo. We are looking for a professional with experience in the AML / KYC systems. The successful applicant will serve as the main liaison between the Arendt Services' management team,  operations, vendors and IT department.

The AML platform specialist will report to the Senior Manager in charge of Operation.

Your role:

For Fen-X/Investor Portal  

• Liaise with end users to understand functional requirements to assess configuration needs,

• Create and maintain configuration of business and data migration rules on relevant systems, including external data and screening providers settings through APIs,

• Load, create and maintain static data relating to investors, contacts, document types and transactions, 

• Perform promotion in Dev, UAT, Pre-Prod, Production tenants and maintain/publish relevant policies.

• Perform smoke tests occasionally during weekends in case of DR or large-scale changes.  

• Create and maintain procedures to support handling and activities in supported applications.

• Support in-house users from ops team for daily use, including delivery of training and basic troubleshooting.

• To continuously assess and recommend improvements into the platforms with an objective to ensure consistency of practices, increase operational efficiency, and enhance end user/client experience.

• Coordinate regular release management with vendors and disseminate release notes to end users

• Create and maintain internal and external users in the relevant access layers and maintain rights and permissions in line with security management policies.

• Raise tickets to internal and external vendors and follow up their resolution and ensure regular reviews of tickets with vendors to ensure adherence to SLA.

• Support any projects requested by Product Owner and/or ops Management such as demo to external stakeholders, migration from legacy system or other  providers, launch of new clients, onboarding of new investors and integration projects.

• Attend workshops or seminars with vendors on a need basis.

• Provide Product Owner with areas of developments to shape vendor product roadmap.

Your profile:

• Minimum 3 years of proven experience on an alternative  AML/KYC system.  Exposure to and/or Fen-X (Fenergo) will a be a plus.

• Very good knowledge of AML/KYC domain,

• Experience in application support or help desk,

• Experience in project management and business analysis will be considered as an advantage.

• Experience in client facing activities or pre-sale activities will be considered as a plus.

• A 'completer-finisher' taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success.

• Self-organized and ability to meet strict deadlines.

• Ability to interact professionally with a diverse group of senior managers, project manager and subject matter experts.

• You have excellent written and verbal communication skills in English; French being a plus.

• You are able to focus on the delivery of expected solutions and the maximization of adoption.

#AIS

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Within Arendt, we uphold high standards. Our professionals work with clients on engaging projects, empowered from the start. With a strong local presence in Luxembourg and international reach, we support and train our team members to thrive in a culture of excellence. Specialised teams ensure the right skills are available, allowing for a focus on added value. Our leaders are approachable, providing support and mentoring.

We offer a vibrant social life with numerous events, embracing sports and art, our culture encourages openness and discovery beyond the professional realm. With over 50 nationalities represented, Arendt is committed to the well-being of its staff, serving the best interests of its clients, protecting the environment, and supporting education.

Arendt promotes equal opportunities and value each employee for what they bring to the community. For more information, please refer to our diversity and inclusion policy on our website.

Interested?

If you are interested in this job opportunity, we are looking forward to receiving your application.
All applications will be treated confidentially.

Please be aware that the selected candidate will be required to provide a criminal record (or certificate of good conduct).

#AIS