Product Owner

Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.

As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

The Daily Banking & Payments team is looking for a Core Payment Product Owner. The Product Owner main task will be centered on the core banking payment capabilities, standards and systems. Managing the market evolution of our Payments, the standards or the systems upgrades, will be part of the job. Being part of a broader team, s.he will gain access to a wider scope and might also work on more transversal subjects related to Daily Banking products or Payments like digital payments or Payments APIs.

Your next challenge:

• Is responsible for the "content" steering of the Core Payment team, actively & closely participating in the iteration ceremonies and the functioning of the fusion team;
• Collects from Business owners (Business Unit & Product manager) and communicates the product vision and strategy to the development team, stakeholders, and other members of the organization. Translate the vision into capabilities or features;
• Prioritizes the stories in the team backlog (in cooperation with the stakeholders) and takes care of a continuous flow of work;
• Follows/reports the performance of his stream and proposes proactively improvements to Product Manager and Business Analysts;
• Follows the success of the Core Payment instruments usage through KPI (Key Performance Indicators) agreed with the different stakeholders.
• Elaborates the stories content wise (together with the team) allowing developers to build;
• Performance reporting of the product including the data analysis;
• Participates in the Product Management team and in the PO/PM Community of Practice;
• Ensures the documentation (business capabilities, functional, testing, data model …) is up to date;
• Prepares the go to market (Change, Communication & User Adoption) for the products under his responsibility.
• Participates in the daily banking run & incident management

Your skills:

• Education: University BAC+5.
• Fluency in both English and French is mandatory
• Banking experience with a strong sense of customer service & experience
• Required Experience: 5-10 years.
• Domain of expertise: T24, Salesforce, Omnitracker, Confluence & Jira. Digitalization of customer journeys
• Will be considered as an advantage: Certified PO or willing to follow the training exam, Design Thinking, SAFe knowledge, Customer journey principles, IT tools: Jira, Confluence; Salesforce, T24.

More requirements:

• Storyteller with excellent communication skills to negotiate with stakeholders and team, having the ability to convince
• The Product Owner takes care of forcing decisions by aligning, where needed, with all experts and stakeholders (UX, product managers/owners of the product VC or Compliance, …)
• Strong initiative, self-motivation and ability to work in teams
• Cares for customers and business users, has a good business sense but also a technical foundation
• Rigorous and well-organized

BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.

BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.