Head of Underwriting/Senior Underwriter

Zurich is one of the world's leading insurance groups and one of the few to operate on a truly global scale. With about 53,000 employees serving customers in more than 170 countries, our mission is to help people and businesses understand and protect themselves from risk. We support individuals, small and medium-sized companies, and global corporations by offering a broad range of insurance products, solutions, and advisory services.

This role is at the core of Zurich's newly established cross-border individual life protection business – a dynamic area dedicated to driving growth and innovation. As part of a small, agile team you will collaborate across multiple markets to develop tailored life protection solutions for our customers. Together, we are shaping the future to secure brighter outcomes for those we serve, wherever they are in the world.

Main Responsibilities

• Formulate and implement underwriting policy for the Business Unit, supporting long-term profit and risk management goals within the cross-border individual life protection business
• Lead underwriting activities during the initial scale-up period, ensuring consistency in practices business growth
• Ensure consistent application of underwriting policy by underwriting staff via a leading role in underwriter selection, training, development and assessment
• Establish, implement and monitor underwriting best practices to be used by the underwriting staff. Set and monitor underwriter approval levels
• Provide senior technical expertise and formal review/sign-off on large face amount cases
• Proactively coordinate with Group Life Reinsurance and Underwriting departments
• Establish and conduct quality procedures to ensure compliance with underwriting and reinsurance
• Monitor competitor underwriting practices and advise executive management as needed
• Participate actively in product development to ensure underwriting considerations are well incorporated
• Develop strong relationships with key distributors, promoting the Zurich brand and supporting the acquisition of profitable new business
• Support the application of systems, controls, and procedures, sharing best practice within the team

Skills and Experience

• Fluent in English is mandatory; additional languages are an asset
• 15+ years of experience in life underwriting or a related field
• Professional certification in underwriting or insurance preferred
• Strong understanding of life underwriting processes, principles, and assurance
• Excellent communication skills, both written and verbal
• Accuracy, attention to detail, and effective measurement abilities
• Agility, adaptability, and change management experience
• Stakeholder management and customer service focus
• Computer literate, including knowledge of Microsoft Office packages (e.g. MS Word and MS Excel)
• Good organizational and time management skills, with ability to work accurately to deadlines
• Constructive approach to working with internal and external stakeholders

We offer

• Full-time position in our friendly and motivated team in Luxembourg
• International working environment
• Compensation packages to high standard market rates
• A high standard Group health insurance & Pension plan
• Flexible working policy to support your work life balance
• Career path and opportunities within Zurich Group
• Executive Managers whose doors are always open
• A work model based on transparency and recognition
• Training & Development for upskilling your future experience

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great

Join us as we constantly explore new ways to protect our customers and the planet.

• Location(s): LU - Luxembourg
• Remote working:
• Schedule: Full Time
• Recruiter name: Mélina Carnal