Client and Partner Services Team Manager
il y a 3 jours
In the Partner and Client Services division of LPS, you will be responsible for a team of Account Managers and for managing daily operations related to contracts distributed under the free provision of services regime in the Portuguese, Spanish, and Italian markets. Responsibilities: Collaborate closely with the Head of Partner and Client Services at International Life to align global and local objectives;Lead a multilingual team with a high degree of autonomy, promoting collaboration and a proactive approach;Work actively with LPS cross-functional teams to harmonize efforts in key markets and develop synergies;Supervise the team to ensure optimal management of relational (Middle-Office) and administrative (Back-Office) activities, ensuring fluid coordination between these functions;Ensure close collaboration with sales and sales support teams to guarantee the best follow-up and handling of our clients' orders;Optimize relationships with partners and end customers;Supervise the integration and skills development of employees;Ensure the organization, monitoring, and proper execution of various orders;Encourage a proactive and problem-solving-oriented approach to continuously improve team performance;Conduct four-eye controls on specific operations and validate them;Ensure database quality;Monitor KPIs and propose corrective measures to optimize results;Identify opportunities for process optimization and implement solutions to improve efficiency and customer satisfaction;Integrate digital tools to simplify administrative processes and improve interaction with partners and clients. Requirements 5+ years since a similar management function, within insurance in LPSNative or bilingual level of Portuguese and fluency in French, English Experience in team management and account managementGood communication and organization skillsProficient with MS Office and other industry toolsBased in Luxembourg and eligible to be employed there
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Client and Partner Services Team Manager
il y a 2 jours
Luxembourg, Luxembourg Triskel Consulting Temps pleinIn the Partner and Client Services division of LPS, you will be responsible for a team of Account Managers and for managing daily operations related to contracts distributed under the free provision of services regime in the Portuguese, Spanish, and Italian markets. Responsibilities:Collaborate closely with the Head of Partner and Client Services at...
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Partner & Client Services Manager (Portuguese, French and Spanish)
il y a 1 semaine
Luxembourg theHRchapter Temps pleinThis role offers the opportunity to manage an international portfolio, work within a multicultural environment, and contribute to the strategic growth and operational excellence of a well-established cross-border life insurance division. **Location**: Luxembourg (Hybrid) **Key Responsibilities**: - Lead and develop a multilingual team of case managers,...
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Client Service Manager
il y a 2 semaines
Luxembourg MFS Investment Management Temps pleinAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...
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Team Leader Partner
il y a 1 jour
Luxembourg Source Up Temps pleinYou will work for one of the largest and most professional insurance companies in Luxembourg You will work alongside caring individuals who put customer satisfaction at first You will work in a company that promotes work-life balance and offers a positive work environment. **About the offer** Permanent contract Location : South Luxembourg City Top 3...
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Senior Dsp Manager, Eu Delivery Service Partner
il y a 1 semaine
Luxembourg Amazon EU Sarl Temps pleinExperience in digital advertising and client facing roles with a focus on data analysis Experience with annual brand and media planning At Amazon, we're working to be the most customer-centric company on earth. One way we endeavor to achieve this and to delight our customers is by delivering their packages quickly and accurately, anywhere in the world. To...
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Senior Partner Engagement Manager, Eu 3p Compliance
il y a 2 semaines
Luxembourg Amazon Services Europe SARL (LU) Temps pleinBS or BA in supply chain, operations, finance, economics or related fields. - operations management and continuous improvement experience - Team orientation and willingness to roll up sleeves to solve complex, dynamic challenges - Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs - Ability...
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Client Service Manager
il y a 2 semaines
Luxembourg Alter Domus Temps plein**THE ROLE**: As the Client Services Manager, you will coordinate operational teams with Clients organizations and set ups, you will brings industry knowledge, technical expertise and a working knowledge of all client activities and touch points across both organizations (client and Alter Domus). **YOUR RESPONSIBILITIES**: - Acts as first operational point...
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Luxembourg Findel Airport Amazon Temps pleinDESCRIPTION Amazon's Capacity Planning Managers play a critical role in ensuring our vast logistics network operates smoothly and efficiently to delight customers. In this pivotal position, you will be responsible for developing and executing robust capacity plans for our Delivery Service Partners (DSP). By leveraging data, performance standards, and...
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Client Services Manager
il y a 1 semaine
Luxembourg IQ-EQ Temps plein**Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide Would you like to work with dynamic Private Equity clients? Our Private Equity team is looking for a Senior...
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Head of Client Services
il y a 5 jours
Luxembourg Venture search Temps pleinHead of Client Service Group - Luxembourg Venture Search is partnered with an esteemed international fund distributor headquartered in Luxembourg, dedicated to delivering exceptional financial services to their global client base. They are seeking a dynamic and experienced professional to lead their Client Service Group. As the Head of the Client Service...