Cms Business Process Analyst

il y a 1 jour

Luxembourg ARHS Hellas Temps plein

Company Description

Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems** for **large organisations**, focusing on state-of-the-art software development, digital trust, cloud, data science, mobile development, machine learning and infrastructure services.

We are composed of 16 entities across 8 countries worldwide that are unified by the Arηs Group, with more than 2500 consultants. This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

**Job Description**:
We are currently looking for a **CMS** **Business Process Analyst **to join our growing team in one of the biggest European organizations.

**Tasks**:

- Collaborate with business and IT stakeholders to understand/identify business needs in the area of case management
- Record Business needs requirements during workshops with the business representatives
- Business model analysis and documentation
- Business process analysis and documentation
- Business processes modelling
- Perform functional requirements analysis and develop detailed specifications, user stories and business cases.
- Extract insights from these data activities to inform business decisions
- Assist project team in creation of vision documents
- Participate in risk analysis activities
- Building and maintaining relationships with key stakeholders
- Identifying and capitalizing on improvement opportunities
- Identifying innovative ways to increase customer satisfaction
- Communicating ideas and viewpoints to senior management and team
- Acting as a liaison between business and IT groups

**Qualifications**:
**Mandatory requirements**:

- Master's degree plus minimum of 8 years' of relevant professional experience in system/solution architecture
- Good knowledge of large organisation administrative business processes
- Previous experience within an EU institutions or financial company, in software development projects translating complex business processes into case management and workflow solutions, preferably in law enforcement, judicial or financial areas
- Previous experience as analyst or technical expert in software development projects in Agile project teams
- Excellent knowledge of analysis, workflow, and data modeling methods - BPMN, use case, user stories, detailed specifications
- Working experience in most of the following technologies:

- IBM FileNet, IBM Case manager, IBM Content Navigator
- IBM Business Process Modelling
- IBM Business Automation Workflow
- I2 Enterprise Insight Analysis
- Enterprise/Web Content Mgmt
- Familiarity with initiatives and interoperability concepts within European Digital Justice - eCodex, eDelivery, ECRIS TCN, data modeling;
- Hands-on knowledge of Atlassian tools (JIRA, Confluence etc.)
- Capability to speak to business and technical audiences
- Excellent writing skills for drafting technical analysis
- Ability to participate, organise, lead meetings, excellent communicator (English)
- Capability of working in an international/ multicultural environment.

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