Customer Success Manager
il y a 10 heures
**Join us on our mission to digitalise the beauty and wellbeing industry**
Salonkee is a leading European software company providing the hair and beauty industry with high-end digital solutions, such as calendars, client database, online bookings, point of sale, online - and terminal payments and much more.
Are you energised by the potential of transforming and digitalising the beauty and wellbeing industry? Are you passionate about enabling the success of your clients? We are hiring a **_Customer Success Manager (German speaker) _**to keep our unique level of service in the market
We offer a high level of independence and flexibility to all of our team members, which means we trust you to handle your work flow in the most efficient way possible. We appreciate people who are passionate, capable of thinking out of the box and who share their ideas in the simplest and clearest way possible.
**The main areas of responsibility include**:
- Is able to take care of their portfolio of clients
- Has a strong feeling for making sure clients are happy
- Enjoys finding solutions to the challenges our clients have
- Is naturally patient and is capable of guiding clients through the software
- Can think critically and analytically about the software and is able to propose solutions and identify problem areas
- Speaks Fluent English, masters German at native/near-native level. Any other language is considered a plus
**Basic qualifications**:
- Ideally minimum 2 years of experience
- Excellent verbal and written communication skills
- Strong presentation skills
- Outgoing and eager to build strong relationships with customers
- Flexibility to travel for customer facing engagement 5 - 10%
**We offer**:
- The opportunity to actively contribute to the company’s success in a responsible position
- A permanent full time contract
- Flat hierarchies and room for your own ideas
- An international team with colleagues from different countries as well as regular company events, free coffee, lunch vouchers
- An amazing company culture and lots of fun
We are looking forward to getting to know you better and welcoming you on the Salonkee rocket ship
-
Customer Success Manager
il y a 2 semaines
Luxembourg Gcore Temps plein**_Gcore is looking for a Customer success manager to join our Sales team!_** **Responsibilities**: - Creates customer awareness within the company and acts as “the voice of the customer” - Coordinates customer escalations and communicates with customers regarding the (current) status escalations - Analyzes, reviews and reports performance results with...
-
Customer Success Manager
il y a 7 jours
Luxembourg Hunter Bond Temps pleinMy Leading Fund industry client are in a major growth phase, through the acquisition of 6 companies in the past 2 years. As a result they require a German speaking Customer Success Manager to ensure their clients are onboarded efficiently and that they understand how to use their services to drive adoption. You'll also develop a comprehensive understanding...
-
Customer Success Officer
il y a 1 semaine
Luxembourg Vauban&Fort Temps pleinWe are a dynamic team of international professionals who work in the booming segment of Coliving (Real Estate/ Community Management) and where we have been an innovator since 2015. We believe in a good work/life balance, that you should enjoy what you do and have a positive attitude. Our biggest assets are the people working for us: **Customer Success...
-
Customer Success Coordinator
il y a 1 semaine
Luxembourg Unilode Temps plein**ABOUT UNILODE** **Position Overview**: The Customer Success Coordinator represents Unilode Aviation Solutions in Luxembourg and maintains good operational customer and stakeholder’s relationships in Luxembourg, Europe and where required globally. The main responsibilities include but are not limited to: ensuring efficient day to day air cargo, ground...
-
Customer Success Manager
il y a 1 semaine
Luxembourg Talkwalker Temps plein**Luxembourg - Customer Success**: - The - **Customer Success team** is the face and voice of Talkwalker, reflecting the company's core values in its strategic collaboration with customers. The CSM’s role is to consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly leverage the...
-
Customer Success Manager
il y a 3 jours
Luxembourg Salonkee SA Temps plein**Join us on our mission to digitalise the beauty and wellbeing industry!** Salonkee is a leading European software company providing the hair and beauty industry with high-end digital solutions, such as calendars, client database, online bookings, point of sale, online - and terminal payments and much more. Are you energised by the potential of...
-
Customer Success Manager
il y a 1 jour
Luxembourg Salonkee SA Temps pleinWe are seeking a Customer Success Manager to enhance Salonkee’s growth and client retention. Your role is essential in maintaining strong relationships with our French-speaking clients, ensuring they realize the full value of our digital solutions in the beauty and wellness industry. You will focus on client loyalty and upselling, securing our market...
-
Intern Customer Success
il y a 1 semaine
Luxembourg Nomoko AG Temps pleinHi, we are NOMOKO, a start-up on a mission to create a unique Digital Twin platform combining the power of innovative tech solutions and 3D that will transform the way we see, communicate, plan and build the cities of tomorrow. And this is just the beginning. Intern Customer Success **Duration**: 6 months, starting asap **Location**: Bertrange,...
-
[senior] Customer Success Manager
il y a 1 semaine
Luxembourg Talkwalker Temps pleinThe **Customer Success team** is the face and voice of Talkwalker, reflecting the company's core values in its strategic collaboration with customers. The CSM’s role is to consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly leverage the powerful analytics available to them in...
-
Customer Enablement Specialist
il y a 1 jour
Luxembourg Amazon Web Services EMEA Sarl Temps pleinRelevant experience in technology, Cloud, Public Sector or EMEA regions - Must be fluent, in both written and spoken English and Italian at a business level - Strong verbal and written communication skills with high level of comfort working with diverse set of customers As a member of the Customer Enablement Specialist Team supporting EMEA, you will be part...