Customer Success Manager

il y a 1 jour


Luxembourg Salonkee SA Temps plein

**Join us on our mission to digitalise the beauty and wellbeing industry**

Salonkee is a leading European software company providing the hair and beauty industry with high-end digital solutions, such as calendars, client database, online bookings, point of sale, online - and terminal payments and much more.

Are you energised by the potential of transforming and digitalising the beauty and wellbeing industry? Are you passionate about enabling the success of your clients? We are hiring a **_Customer Success Manager (German speaker) _**to keep our unique level of service in the market

We offer a high level of independence and flexibility to all of our team members, which means we trust you to handle your work flow in the most efficient way possible. We appreciate people who are passionate, capable of thinking out of the box and who share their ideas in the simplest and clearest way possible.

**The main areas of responsibility include**:

- Is able to take care of their portfolio of clients
- Has a strong feeling for making sure clients are happy
- Enjoys finding solutions to the challenges our clients have
- Is naturally patient and is capable of guiding clients through the software
- Can think critically and analytically about the software and is able to propose solutions and identify problem areas
- Speaks Fluent English, masters German at native/near-native level. Any other language is considered a plus

**Basic qualifications**:

- Ideally minimum 2 years of experience
- Excellent verbal and written communication skills
- Strong presentation skills
- Outgoing and eager to build strong relationships with customers
- Flexibility to travel for customer facing engagement 5 - 10%

**We offer**:

- The opportunity to actively contribute to the company’s success in a responsible position
- A permanent full time contract
- Flat hierarchies and room for your own ideas
- An international team with colleagues from different countries as well as regular company events, free coffee, lunch vouchers
- An amazing company culture and lots of fun

We are looking forward to getting to know you better and welcoming you on the Salonkee rocket ship


  • Customer Success Manager

    il y a 5 jours


    Luxembourg, Luxembourg beBeeSuccess Temps plein 35.000 € - 55.000 €

    Customer Success ProfessionalWe are seeking a skilled Customer Success Professional to join our team. This part-time role will involve working closely with clients to ensure their success and satisfaction with our services.This role requires strong communication and organizational skills, as well as the ability to work independently and collaboratively as...


  • Luxembourg beBeeAmbassador Temps plein 35.000 € - 55.000 €

    Job Title: Customer Success AmbassadorWe are seeking a skilled and passionate individual to join our team as a Customer Success Ambassador. In this role, you will be responsible for ensuring the success of our customers by providing them with the support and resources they need to get the most out of our products.Key Responsibilities:Manage customer...

  • Customer Success Manager

    il y a 5 jours


    Luxembourg, Luxembourg beBeeMarketing Temps plein 40.000 € - 80.000 €

    Key Responsibilities:Proactively manage customer relationships to ensure users understand and effectively leverage our services.Build and maintain active user communities, gathering ongoing feedback to improve customer satisfaction.Coordinate communication strategies for new features and product releases.Develop clear, consistent, and compelling product...

  • Customer Success Officer

    il y a 1 semaine


    Luxembourg Vauban&Fort Temps plein

    We are a dynamic team of international professionals who work in the booming segment of Coliving (Real Estate/ Community Management) and where we have been an innovator since 2015. We believe in a good work/life balance, that you should enjoy what you do and have a positive attitude. Our biggest assets are the people working for us: **Customer Success...

  • Customer Success Manager

    il y a 1 semaine


    Luxembourg Talkwalker Temps plein

    **Luxembourg - Customer Success**: - The - **Customer Success team** is the face and voice of Talkwalker, reflecting the company's core values in its strategic collaboration with customers. The CSM’s role is to consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly leverage the...

  • Customer Success

    il y a 5 jours


    Luxembourg, Luxembourg beBeeMarketing Temps plein 40.000 € - 80.000 €

    Customer Success & Product Marketing CoordinatorWe are seeking a skilled Customer Success & Product Marketing Coordinator to join our team.Job Description:Our ideal candidate will proactively manage customer relationships, ensuring users fully understand and effectively leverage our services. They will build and maintain active user communities, gathering...


  • Luxembourg beBeeCustomerSuccess Temps plein 80.000 € - 120.000 €

    Job TitleCustomer Success ProfessionalJob DescriptionAs a Customer Success Professional, you will play a critical role in driving positive customer outcomes and building long-term relationships with our clients. You will work closely with customers to understand their business needs and goals, providing expert guidance and support to ensure they achieve...


  • Luxembourg, Luxembourg beBeeCustomer Temps plein 40.000 € - 80.000 €

    Job Title: Customer Experience ManagerJob Description:We are seeking a seasoned professional to drive sales growth, enhance customer retention, and optimize our telecommunications solutions. As a key member of our team, you will be responsible for developing and executing strategies to re-engage inactive accounts, increase revenue, and improve customer...


  • Luxembourg Losch Digital Lab Temps plein

    **Vacancy Name** - Customer Success Specialist DACH **Vacancy No** - VN1017 **Work Location** - Kockelscheuer Simdle Mobility, ein Produkt von Losch Digital Lab S.à r.l., ist eine innovative On-Demand-Mobilitätssoftware für Städte und Betreiber. Simdle ist die wichtigste Initiative der Losch Group in Luxemburg, um Technologien für den geteilten und...


  • Luxembourg, Luxembourg beBeeExecutive Temps plein 900.000 € - 1.200.000 €

    About the RoleWe are seeking an experienced Account Executive to drive ongoing customer value and long-term success with key clients.