Custody Client Service, Senior Associate

il y a 2 semaines


Luxembourg State Street Temps plein

**Who are we looking for**:
The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded.

Principal Tasks
- Day to day liaison with our clients and their agents in respect all Custody items
- Ensuring we meet deliverables as set out on the Service Level Agreements
- Partnering with the various offshore teams to resolve complex issues and identify root cause as well as steps to prevent re-occurrence
- Production and analysis of monthly/daily/weekly/ad hoc reporting
- Adhering to and creating effective internal controls

Core Competencies

**Professional Agility**
Be adaptable, responsive to change and intellectually curious, while rigorous in pursuit of client solutions

**Quality & Risk Management**
Promote high quality query management and ensure that organizational risks are managed through embedding and adhering to effective controls

**Exception Processing & Resolution**
Engage in exception resolution process, pro-actively resolve enquiries and exceptions on a case-by case basis by working with functional teams and State Street colleagues

**Process Workflow**
Build and manage the flow of information and data to ensure an accurate output with limited issues and exceptions

**Data & Analysis**
Develop and maintain scorecards and metrics. Collect, analyze, package and communicate data at various levels for use by stakeholders

**Individual Responsibilities**
- Build expertise in functional and technical knowledge across multiple disciplines attending training as required
- Complete accurate processing of system information to meet internal standards (SOPS, Job Aids etc.)
- Collaborate with others to drive success of team
- Raise ideas to manager to support operational improvements
- Respond in a timely manner to queries such as clients/internal departments
- Identify and report all risk and compliance issues, breaches and suspicious activities
- Act in accordance with Risk Excellence as part of our Way Ahead foundation

Disposition
- Self-motivated
- Enthusiastic
- Self-reliant
- Flexible

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.



  • Luxembourg State Street Temps plein

    **Who are we looking for**: The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded. Principal Tasks - Day to day liaison with our clients and their agents...


  • Luxembourg State Street Corporation Temps plein

    State Street Corporation LuxembourgPosted 1 day ago Permanent Competitive - Client Service Management, Senior Associate level **INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)** IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin...


  • Luxembourg State Street Temps plein

    **Who are we looking for** As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Client Service team. This position has responsibility for provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and...


  • Luxembourg State Street Temps plein

    INTERNATIONAL FINANCIAL DATA SERVICES (IFDS) IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation. IFDSL services and...


  • Luxembourg Brown Brothers Harriman Temps plein

    What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...


  • Luxembourg State Street Temps plein

    **Who are we looking for**: As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Client Service team. This position has responsibility for provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and...

  • Custody Client On

    il y a 2 jours


    Luxembourg Blackridge Group Temps plein

    CUSTODY CLIENT ON-BOARDING OFFICER Custody client onboarding Officer with clients and internal stakeholders and is responsible for solution design, change management and on-boarding for approved initiatives including new client on-boarding, existing client **fund launches**, **mergers**, **liquidation** and **off-boarding**, product enhancements, client...


  • Luxembourg State Street Temps plein

    **Who are we looking for**: As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Client Service team. This position has responsibility for provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and...

  • Custody Client On

    il y a 3 jours


    Luxembourg BlackRidge Group Temps plein

    **Job Information**: Work Experience - 5+ years Salary - 0 Industry - Financial Services City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1116 CUSTODY CLIENT ON-BOARDING OFFICER Custody client onboarding Officer with clients and internal stakeholders and is responsible for solution design, change management and...


  • Luxembourg State Street Temps plein

    Job Description The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded. Principal Tasks - Day to day liaison with our clients and their agents in respect...