Emplois actuels liés à Operations Client Services - Luxembourg - State Street
-
Client Services Manager
il y a 2 jours
Luxembourg IQ-EQ Temps plein**Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. As Client Services Manager/Director, you will act as a senior-level executive responsible for overseeing...
-
Client Service Manager
il y a 2 jours
Luxembourg MFS Investment Management Temps pleinAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...
-
Client Services
il y a 2 jours
Luxembourg Axis Group Temps pleinAre you ready to elevate client relationships to new heights? We’re seeking a dedicated Client Services professional who thrives in a dynamic environment. In this role, you'll manage customer interactions from start to finish, ensuring compliance and quality at every step. If you're proficient in transaction processing, have a solid understanding of credit...
-
Receveur service client
il y a 1 semaine
Luxembourg, Luxembourg beBeeRéceptionniste Temps pleinDescription de l'emploiLe Garage André Losch - Porsche Zenter Lëtzebuerg recherche un receveur service client motivé pour renforcer son équipe.Vous serez en charge de :Accueillir les visiteurs et les clients dans un environnement professionnelDésigner des services personnalisés aux clients en fonction de leurs besoinsTravailler étroitement avec...
-
Client Service Representative
il y a 2 jours
Luxembourg Brown Brothers Harriman Temps pleinAt BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to...
-
Client Service Specialist
il y a 5 jours
Luxembourg beBeeCustomerService Temps pleinJob DescriptionWe are seeking a highly skilled and motivated professional to join our team as a Client Service Expert.This role is ideal for someone who is curious, eager to learn, and has excellent communication skills. As a Client Service Expert, you will be responsible for providing exceptional support to clients, handling day-to-day tasks, and ensuring...
-
Représentant Client Service
il y a 5 jours
Luxembourg, Luxembourg beBeeRéceptionniste Temps pleinVotre rôleVous travaillez étroitement avec les conseillers en service pour répondre aux besoins des clientsVous êtes un interlocuteur compétent et personnalisé pour nos visiteurs et clientsVous identifiez la demande du client et déterminez son besoin réel afin de proposer une solution adéquate et répondre à ses attentesDe vos qualités...
-
Client Service Manager, Assistant Vice President
il y a 2 jours
Luxembourg State Street Temps pleinWho we are looking for Our team is rapidly growing and we are seeking a Client Service Manager to join the team. We are looking for a person who has excellent relationship and communication skills, able to work independently in order to manage client relationships. The Client Service Manager will be responsible for monitoring the service quality levels and...
-
Client Service Manager
il y a 7 heures
Luxembourg, Luxembourg beBeeAccountant Temps plein 80.000 € - 120.000 €Job DescriptionAs a key member of our team, you will play a vital role in ensuring exceptional client service and support. This involves acting as a liaison and escalation point for clients, addressing any inquiries or concerns they may have, and overseeing the production of financial reports.The successful candidate will be responsible for managing a...
-
Directeur Du Service Client
il y a 2 jours
Luxembourg Select Luxembourg Temps plein**Descriptif de l’organisation et du département** Notre client, une entreprise leader sur le marché de la santé, recherche son Directeur du Service Client. **Description de fonction** Vos missions seront les suivantes: - Encadrer les équipes en les guidant, les conseillant et les coordonnant pour assurer le bon fonctionnement du service tout en...
Operations Client Services
il y a 2 semaines
Job Description
The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded.
Principal Tasks- Day to day liaison with our clients and their agents in respect all Custody items- Ensuring we meet deliverables as set out on the Service Level Agreements- Partnering with the various offshore teams to resolve complex issues and identify root cause as well as steps to prevent re-occurrence- Production and analysis of monthly/daily/weekly/ad hoc reporting- Adhering to and creating effective internal controls
Core Competencies
Professional Agility
Be adaptable, responsive to change and intellectually curious, while rigorous in pursuit of client solutions
Quality & Risk Management
Promote high quality query management and ensure that organizational risks are managed through embedding and adhering to effective controls
Exception Processing & Resolution
Engage in exception resolution process, pro-actively resolve enquiries and exceptions on a case-by case basis by working with functional teams and State Street colleagues
Process Workflow
Build and manage the flow of information and data to ensure an accurate output with limited issues and exceptions
Data & Analysis
Develop and maintain scorecards and metrics. Collect, analyze, package and communicate data at various levels for use by stakeholders
Individual Responsibilities- Build expertise in functional and technical knowledge across multiple disciplines attending training as required- Complete accurate processing of system information to meet internal standards (SOPS, Job Aids etc.)- Collaborate with others to drive success of team- Raise ideas to manager to support operational improvements- Respond in a timely manner to queries such as clients/internal departments- Identify and report all risk and compliance issues, breaches and suspicious activities- Act in accordance with Risk Excellence as part of our Way Ahead foundation
Disposition- Self-motivated- Enthusiastic- Self-reliant- Flexible
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.
