Videoconference and Voice Architect

**About Proximus Luxembourg**
Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit.

With PSF support status, the company has almost 750 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and make their customers' personal and professional activities ever more secure.

Proximus Luxembourg is actively contributing to the acceleration of Luxembourg's digitalisation and its economic influence through the development of connectivity, resilient infrastructures and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.

Proximus Luxembourg is a subsidiary of the Proximus group (Euronext Brussels: PROX), provider of digital services and communication solutions operating in the Belgian and international markets.

**Telindus Luxembourg - Share more than technologies**

Telindus is a brand of Proximus Luxembourg.

Founded in 1979, Telindus Luxembourg accompanies all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored support services. Its areas of expertise include Telecommunication Services, ICT Infrastructure, Multi-Cloud, Digital Finance Solutions, Cybersecurity, Business Applications, Managed Services and Training.

**Job Content**:
**Activities**:

- Deploying, configuring, maintaining and monitoring the network/network security and supporting
services
- L2 support
- Service troubleshooting
- Incident resolution
- Problem management with suppliers and underlying services for the covered domain and services
- Infrastructure monitoring, availability testing and reporting
- Implements changes and service requests when they are not yet automated
- Documentation management
- Transition of a service from design to operations
- Develop deployment plan
- Develop network/network security and supporting custom services
- Release management
- Impact assessments
- Project activity for network/network security or supporting services
- Security monitoring for the different services to be covered by the NMS III organisation
- Automation of devices configuration
- Continuous integration/continuous

**Profile**:
**Requirements**:

- Education : BAC +5 in computer sciences or equivalent
- Videoconference Technologies
- PexIp
- Videoconference gateways
- H323 and SIP
- Voice Technologies:

- Call manager
- Voice gateway
- SIP
- Network technologies:

- Switching principles, spanning tree, VSS, 802.1q, VPLS
- Routing principles, BGP, MPLS, IP VRF
- Internet technologies : IP, TCP, UDP, DNS, HTTP, SSL, IPSEC
- Fluent in French and English is a requirement
- Any network certification is considered as an advantage
- Experience in delivering in a production environment is considered as an advantage

**Skills required**:

- ** **At least 3 (5 for senior) years of professional experience relevant to the duties she/he is responsible for within the NMS III operations organisation
- Comfortable with most aspects of administration of systems involved in one or more of the domains of this call for tender
- Has a solid understanding of most of the technical aspects and concepts related to the domains of this call for tender
- Ability to write scripts using one of the programming language used within the NMS III organisation (Perl, Python, Shell, C++, etc)
- Advanced knowledge of the technical area/domain she’s/he’s part of
- Certifications in the domain she’s/he’s part of
- Experience in Automation (Use of Ansible, Puppet, Jenkins, etc)
- Creative problem solving skills
- Strong attention to details
- Ability to troubleshoot and diagnose problems
- Working knowledge, written and spoken, of English required. French desirable.

**Our Offer**:
A professional and stimulating working environment in IT & telecom sector. Various career opportunities within the Proximus Group on a national and international level, high-quality training and a rich and acknowledged expertise. We also offer you an attractive remuneration with many fringe benefits.