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Manager Ground Operations
il y a 2 semaines
For our department _Ground Operations_** **within **Airline Commercial**, we are looking for a (an):
**_Manager Ground Operations & Agreements (M/F/x)_**
**_Main duties:_**
- Responsible for the contract management and performance of the stations/airports.
- Identify, select, contract and monitor services of Ground Service Providers and other providers at Airports
- Monitor Service Level Agreements with Ground Service Providers and internal departments to ensure
commercial aspects as well to ensure safety, compliance and operational aspects of the operations.
- Monitor overall performance and propose/take actions to improve ground handling services and on-time
performance.
- Establish and maintain strong relationship with all clients, partners and networks.
- Carry out administrative tasks such as managing budgets, gathering data, preparing reports, database
management.
- Monitor regulatory and other industry changes affecting processes & procedures within the scope of Ground Operations and propose/implement changes if/where applicable
**_Required profile:_**
**_Minimum required criteria_**
- Provide a university degree in Business Administration or similar line of studies and/or a proven experience on a similar position
- Show proven facilitation, communication and presentation skills
- Show a good sense of priorities
- Demonstrate good presentation and interpersonal skills
- Demonstrate the ability to communicate at all levels, both inside and outside the company
- Accept Duty Travel
- Show strong negotiation skills
- Show strong sense for commercial thinking
- Be able to take initiative
- Be capable of working independently as well as in a team
- Be capable to demonstrate IT/Office tools user skills at advanced level (e.g. Word, Excel, editing and compiling documents)
- Show excellent communication skills in English, ideally as well as skills in French/German (spoken and written)
- Be familiar with current recognized Aviation Regulations & Standards (ICAO, IATA, IOSA, EASA) and capable to identify changes and propose/implement changes internally if/where applicable
**_ Desired or to be acquired criteria_**
- Altéa DCS knowlegde, relevant IATA trainings
- Relevant IATA SGHA training and/or other related trainings within scope of Ground Operations
- Knowledge of Luxemburgish or any other language (i.e. Spanish, Italian) is considered as asset
