Emplois actuels liés à Asset Management, Client Service - Luxembourg - JPMorgan Chase
-
V.i.e. Chargé de Développement Commercial Asset
il y a 3 jours
Luxembourg BNP Paribas Asset Management Temps pleinVIE Chargé.e de développement commercial, Asset Management - Luxembourg, H/F **Concrètement votre quotidien ?** Vous êtes acteur de la promotion de BNP Paribas Asset Management (BNPP AM), ses gestions et l'offre OPCVM auprès du réseau BGL (Banque de détail au Luxembourg), et plus particulièrement auprès des conseillers de la Banque de Détail au...
-
Client Service Manager
il y a 2 semaines
Luxembourg MFS Investment Management Temps pleinAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...
-
Client Service Manager
il y a 6 jours
Luxembourg MFS Investment Management Temps pleinAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...
-
Business Development Officer
il y a 5 jours
Luxembourg BNP Paribas Asset Management Temps plein**BNP Paribas Asset Management** is the asset management company of the BNP Paribas group. With assets under management totalling over EUR 500 billion and a staff of more than 4,000 present in over 40 countries, **BNP Paribas Asset Management** offers a comprehensive range of financial management services to institutional clients and distributors around the...
-
Asset Management, Head of Client Service France
il y a 2 semaines
Luxembourg JPMorgan Chase & Co Temps plein**JOB DESCRIPTION** As a Client Service Manager in Asset Management, you will be responsible for delivering exceptional client service to clients of J.P. Morgan Asset Management based in France, Belgium, Luxembourg, and Geneva. You will provide pro-active service delivery and resolution to client queries and actively develop existing relationships to achieve...
-
Client Service Manager
il y a 7 jours
Luxembourg Alter Domus Temps plein**THE ROLE**: As the Client Services Manager, you will coordinate operational teams with Clients organizations and set ups, you will brings industry knowledge, technical expertise and a working knowledge of all client activities and touch points across both organizations (client and Alter Domus). **YOUR RESPONSIBILITIES**: - Acts as first operational point...
-
Client Relationship Manager
il y a 2 semaines
Luxembourg UBS Temps pleinLuxembourg - Client advisory / Relationship management - Global Wealth Management **Job Reference #** - 265226BR **City** - Luxembourg **Job Type** - Full Time, Temporary / Contract **Your role** - Are you a people person? Are you at your best when serving clients and building long-term relationships? - Do you have a “can do” attitude and want to be...
-
Trainee - Kyc Officer (M/F) - Bnp Paribas
il y a 1 semaine
Luxembourg BNP Paribas Asset Management Temps plein**BNP Paribas Asset Management** is the asset management company of the BNP Paribas group. With assets under management totalling over EUR 500 billion and a staff of more than 4,000 present in over 40 countries, **BNP Paribas Asset Management** offers a comprehensive range of financial management services to institutional clients and distributors around the...
-
Trainee - Kyc Aml Transversal Controls Support
il y a 1 semaine
Luxembourg BNP Paribas Asset Management Temps plein**BNP Paribas Asset Management** is the asset management company of the BNP Paribas group. With assets under management totalling over EUR 500 billion and a staff of more than 4,000 present in over 40 countries, **BNP Paribas Asset Management** offers a comprehensive range of financial management services to institutional clients and distributors around the...
-
Client Relationship Manager
il y a 5 jours
Luxembourg BlackRidge Group Temps plein**Job Information**: Work Experience - 4-5 ans Industry - Financial Services Contact Number - + 352 20 61 04 Salary City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1916 **BLACK RIDGE GROUP HIRING FOR ONE OF HIS HISTORIC CLIENTS, A CLIENT RELATIONSHIP MANAGER - REAL ASSETS** *** **KEY RESPONSIBILITIES** - Act as...
Asset Management, Client Service
il y a 3 semaines
Join J.P. Morgan Asset Management (JPMAM), a global leader in providing tailored fixed income solutions to a diverse range of clients.
As a Client Service representative in Asset Management, you will be responsible for delivering exceptional client service to clients of J.P. Morgan Asset Management based in France, Belgium, Luxembourg, and Geneva. You will provide pro-active service delivery and resolution to client queries and actively develop existing relationships to achieve client satisfaction.
You will work closely with the Sales and Sales Support Team and will have the opportunity to partner with other Client Service peers across Europe to establish a strategic common global operating model within the organization.
**Responsibilities**:
- Act as day-to-day client service contact for the assigned markets, supporting the Sales & Sales Support in liaison with the Operational Teams, Provide the essential link between Sales and Operations; take end-to-end ownership of client related issues and participate in projects where appropriate.
- Drive Successful On-boarding (Operational capabilities, AML/KYC) process for allocated client base in close co-operation with Sales and Operations including Retrocessions
- Attend client meetings, trainings and events as appropriate, as well as meetings impacting business and regulatory driven projects or initiatives, Communicate clearly significant client issues internally and document/escalate as appropriate
- Review constantly and improve service performance and identify opportunities to enhance client experience, Inform proactively clients of changes/issues/initiatives (e.g. regulations, JPM policies, services, etc.)
- Anticipate and manage work volumes, adhering to established policies and deadline, Partner closely with global & location/region managers to establish consistency and best practices
- Ensure all relevant information and progress is monitored and delivered in proactively keeping Sales, CS team, Supervisors and Management up-to-date on current status of outstanding issues - ensuring eventual total service delivery.
- Remain updated on assigned market(s), on market specific P&C agenda, product knowledge and clients/ major relationships (research, analyse, generate, gain support, and implement ideas on possible service enhancements, market requirements, legal changes, tax changes, procedure changes, and other innovative service improvements). Act as SME where requested.
- Ensure smooth communication with team leaders and management, actively share all information with team members to expand their ability and professionalism in handling all types of client enquiries and complaints, and act as point of referral for staff from anywhere in the company.
- Share relevant client and market knowledge with Operational areas and the wider CS community. Participate in CS meetings and share best practices. Identify additional opportunities for information sharing, Provide regular updates for each market/client segment to Sales and senior management, Build proactively network with key partners from operational areas to leverage efficiency, maximise the impact of ideas and achieve targets
- Maintain awareness of approved error/incident procedure and exception processes and act on it accordingly, Remain updated on procedures and participate in keeping procedures and workflows up to date., Escalate and communicate issues to Sales/Management as appropriate, Support the management team in the mitigation of risk. Actively contribute with feedback wherever appropriate, Keep accuracy and completeness of departmental logs (incident/error, exception, claim, etc.).
**Required qualifications, capabilities and skills**:
- Fluency in French and English, Excellent communication skills both oral and written
- Client servicing/Client relationship management with experience in the financial sector
- Strong client service mind-set
- Comprehensive knowledge of Asset Management business
- Ability to provide quantifiable management reporting & present findings
- Bright, enthusiastic, motivated individual; Team player, but able to work independently
- Confident, professional approach to deal with various team including sales, senior managers and broader teams
- Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
- Strategic thinking with the ability to adapt to change; Highly accurate with good attention to detail
- Demonstrated team building skills and ability to work in a team environment
- Self-sufficient with excellent planning, time management, and organisational skills, demonstrating the ability to steer toward challenging deadlines.
**Preferred qualifications, capabilities and skills**:
- University degree level education preferred
- Additional European languages such as Italian/German are a strong advantage
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corpora
