Senior Developer Servicenow
il y a 7 jours
SOGETI is looking for a **Senior Developer ServiceNow** to join our company.
**Your challenge**
- Work on site (Luxembourg) under responsibility of an internal team leader;
- ServiceNow Subject Matter Expert with good knowledge on ServiceNow instance with domains separation (ServiceNow MSP Instance);
- Integrate Servicenow DEV team and guide ServiceNow Developers;
- Define and coordinate changes implementation activities with ServiceNow DEV team;
- Develop customized solutions on internal ServiceNow MSP instance accordingly to domains separation limitations & best practices;
- Develop customized solutions on ServiceNow customers’ dedicated instances
- Identify the customers business needs and challenges defining uses cases & user stories;
- Promote & lead actively the DEV best practices in the DEV team;
- Implement API integrations;
- Organize MTP activities;
- Troubleshoot and resolve platform-related issues, including performance bottlenecks, integration failures, and system outages;
- Monitor & maintain ServiceNow MSP platform with domains separation and ITSM/ITSM Pro features;
- Organize & manage ServiceNow MSP instance upgrades;
- Stay up to date with the latest ServiceNow releases, features, and best practices to recommend improvements and optimize system performance;
- Improvement of ServiceNow MSP solutions delivery (new modules implementation).
Skills & Requirements
**Your hard skills**
- 3 years experienced with ServiceNow implementation minimum;
- Strong knowledge of ServiceNow Platform (ServiceNow SME);
- Experienced with ServiceNow domains separation (MSP/shared Instance);
- Experienced with ServiceNow ITSM/ITSM Pro processes and features;
- Experienced with ServiceNow CSDM (Common Service Data Model);
- Experienced with Change Management and Release Management activities;
- Ability to organize and manage workshops in complex environments with multiple teams;
- Prepare demos & present solution models;
- ServiceNow certifications:
- CSA required
- CIS ITSM required
- Data domains separation certification is an asset
- Flow Designer Micro certification is an asset
- ITIL certified;
- Agile approach;
- Analysis & synthesis mindset;
- Flexibility in the work organization.
**Your soft skills**
- Treat & Solve problem with autonomy, search for alternative solutions & implement solutions;
- Share knowledge, ideas & best practices;
- Act with a fair mindset, accordingly to the internal and the customers organizations expectations, respect customers business confidentiality & agreements;
- Get involved & demonstrate desire and ambition to increase continuously the performances & feel responsible on quality of the Team’s outputs.
**Education**
3+ years IT university degree or equivalent; and at least 5 years of professional experience; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.
- _A background check will be requested upon hiring (criminal record, Education degrees, diplomas & certifications)._
About the company
Capgemini Group is a global leader diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses.
**_ What do we offer?_**
Your career matters to us Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our **personal development, training and career management programs**, and our university innovative and business-focused learning curriculums.
We promote a culture of **diversity**. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our shared values have been at the heart of the group **:honesty**, **boldness**, **trust**, **freedom**, **team spirit**, **modesty** and **fun**. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini Group.
Joining Sogeti means being part of a large Group at a human scale, where the **work life balance** is a reality.
Industry
Computer/IT Services
Category
IT & Infrastructure
Experience
Experienced
**Location**:Luxembourg
**Workspace type**:On-site
-
ServiceNow Developer
il y a 6 jours
Luxembourg Shape Your Future with Us Temps pleinJob Title: ServiceNow Developer Location: Luxembourg, LU (On-site)Contract Type: Freelance (Full-time, On-site)Start Date: ASAP Role Overview We are seeking a skilled ServiceNow Developer to join a team in Luxembourg. In this role, you will leverage your expertise in ServiceNow modules, scripting, and workflow development to deliver and maintain robust IT...
-
Servicenow Administrator
il y a 2 jours
Luxembourg ABAKUS IT-Solutions Temps pleinABAKUS IT-SOLUTIONS - Intégrateur de services informatiques créé en 1991, nous nous positionnons comme fournisseur du confort informatique pour les petites et moyennes structures. Nous disposons à cet effet d'une offre de services « packagés » et d'un service desk personnalisé. Pour les organisations de taille plus importante, nous sommes également...
-
Servicenow Administrator
il y a 3 jours
Luxembourg AbAKUS IT Solutions Temps plein**Your Role**: As a ServiceNow Administrator, you will play a key role in optimizing and managing the ServiceNow platform within the company. Whether you are a beginner or experienced, you will have the opportunity to grow in a collaborative environment and actively contribute to the digital transformation of our clients. **Main Responsibilities**: -...
-
Servicenow Low Code Developer
il y a 7 jours
Luxembourg EKXEL IT Services & Financial Engineering Temps pleinAre you looking for a challenging opportunity and want to take advantage of a great job to give new inpulse to your career? This offer is for you.In order to support one of our clients, a **large and famous European Public Institution in Luxembourg**, we are looking for **a ServiceNow Low Code Developer.** **EKXEL IT Services, is a European leader in IT...
-
Servicenow Consultant
il y a 2 semaines
Luxembourg NTT DATA Temps plein**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** NTT...
-
Servicenow Solution Architect
il y a 3 jours
Luxembourg AUBAY S.A. Temps pleinLe ServiceNow Solution Architect sera le conseiller technique qui guidera notre client dans son parcours de transformation digitale avec ServiceNow. Il sera responsable de la conception globale et de la cartographie des besoins de notre client en matière de gestion de services dans l’outil de ticketing. **Votre mission**: Le ServiceNow Solution...
-
Administrateur Servicenow
il y a 3 jours
Luxembourg AUBAY S.A. Temps plein**Offre d'emploi : Administrateur ServiceNow**: Vous êtes passionné par ServiceNow et souhaitez rejoindre une équipe dynamique ? Cette offre est faite pour vous ! - ** Responsabilités passionnantes**: - Fournir un support exceptionnel aux utilisateurs finaux pour les aider à exploiter pleinement la plateforme. - Assurer les opérations quotidiennes...
-
Servicenow Solution Architect
il y a 2 jours
Luxembourg Rcube Professional Services S.A Temps pleinNous recherchons pour l'un de nos clients un(e) ServiceNow Solution Architect ! Le ServiceNow Solution Architect sera le conseiller technique qui guidera notre client dans son parcours de transformation digitale avec ServiceNow. Il sera responsable de la conception globale et de la cartographie des besoins en matière de gestion de services dans l’outil...
-
Développeur Servicenow
il y a 2 semaines
Luxembourg TMC Temps pleinLuxembourg Digital & IT Luxembourg Hybrid Fondée sur les principes de transparence et d’esprit entrepreneurial, TMC Luxembourg recherche actuellement un Développeur ServiceNow (F/H) pour l'un de ses clients. - About The Member Company - We are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital...
-
Nsi - Servicenow Support & Back Officer- Fr/an
il y a 2 semaines
Luxembourg NSI Temps plein**Description de l'offre d'emploi**: Afin de renforcer nos équipes, nous sommes à la recherche d'un** ServiceNow Support & Back Officer** parlant **Français **et **Anglais**. **Vos principales responsabilités**: - Traitement des incidents et demandes concernant la plateforme **ServiceNow** : première analyse, classification, priorisation - Répondre...