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Process Improvement Manager, Gts Field
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A degree in business, supply chain, transportation, economics or a technical field
Relevant experience working in a supply chain, transportation, project management or management consulting role
Relevant experience in project management or management consulting including handling multiple ongoing projects
Relevant experience in data analysis
Relevant experience of communicating with a wide range of stakeholders
Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As a Transportation Network Improvement Manager, you'll get involved in analysing the way we do things and working with colleagues across a number of teams to make our processes better. This role is an opportunity to help shape the future of Amazon, because even small changes can transform our business.
Key job responsibilities
Analyse data and gather feedback from stakeholders to identify any inefficiencies in current operations
Establish frameworks to ensure that the balance between quality, speed, cost and other factors are optimised
Share ideas with colleagues and leadership on how processes can be improved
Regular reviews of process efficiencies, offering data-led solutions for changes that will see long-term improvements
A day in the life
Every day, you’ll focus on our business objectives - from improving efficiency to increasing reliability - and find creative ways to make these happen. You’ll be part of a team driving major projects to standardise our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the project requirements and update them on status, risks, and impacts. You’ll also create communication plans to bring everyone up to speed with the new processes you implement.
About the team
Amazon couldn’t deliver at pace without the Global Transportation Service (GTS) team. As part of GTS, you’ll be welcomed into a diverse team that plays a central role in our success. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.
Experience in process improvement
Experience in analytical tool building
Understanding of SQL
Experience with data visualisation tools such as Tableau, Power BI or QuickSight
