Client Service Expert
il y a 4 jours
**_Do you always go the extra mile? Are you a natural communicator, focused on clients and driven by results? Then let's work together to exceed the expectations of our clients and to continue to write the success story of VP Bank. We will give you the room you need to pursue your passion for innovation and to bring your ideas to life._**
**Your Challenge**:
- Processing of customer orders (exchange transactions, security tradings, credits etc.)
- Settlement of stock-exchange transactions, payment orders and monitoring due dates
- Processing of customer correspondence, telephone contact with clients, receive and transmit customer orders
- Preparation and follow up of account openings
- Supporting the Relationship Manager in KYC and Compliance topics
- Supporting the Relationship Manager with administrative tasks and projects
- Preparation and follow-up of client visits and meetings
- Creating statistics and reports (Word / Excel)
- Trouble Shooting, execution of diverse formalities
- Substituting the Welcome Desk
**Your Profile**:
- Completed bank apprenticeship and at least three years of work experience as Private Banking Assistant or studies in the financial field
- MiFID II Certification is mandatory
- Profound knowledge of MS Office package (Word, Excel, PowerPoint)
- Experienced in self organization and administrative tasks as well as the ability to maintain an overview even in stressful periods
- Client oriented way of service and a high sense of responsibility
- Trustworthiness, flexibility (as well regarding working hours) and capacity of teamwork
- Fluent written and spoken language skills in English. Swedish and/or knowledge of a Nordic language is regarded as an advantage.
**Your contact person**:
**Malkah Eiserloh**:
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