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Cmdb Administrator

il y a 2 semaines


Luxembourg ARHS Cube Temps plein

**Company Description**

You are **talented**, **motivated** and **ambitious**? Then, we will be more than happy to **meet you**

ARHS Cube is looking for a** CMDB Administrator **(_M/F_) to support the planning, architecture, analysis, design, implementation, administration, and operations of CMDB/FLAM solution.

**Your main responsabilities**:

- Administration of CMDB platform
- Insure availability of monitoring solution (monitoring, alerting) in 24/7 mode (oncall)
- Insure availability of CMDB solution in 24/7 mode (oncall)
- Handle daily operation activities (requests, changes and incidents)
- Follow the day to day activity of the team
- Manage weekly meeting with SDMs
- Insure that requests and incidents are resolved within agreed KPI
- Respond to technical support tickets for CMDB / FLAM features and configuration
- Help service owners translate business needs into monitoring, CMDB/FLAM solution;
- Deploy in production & administrate Monitoring, CMDB tools on the existing perimeter
- Maintain documentation (how-to, normalization, installation). Participation in project and customer and technical team training

**Your profile**:

- At least 6 years of professional experience for Senior CMDB Remedy Administrator
- BMC CMDB (at least version 19 or +)
- BMC ARS Remedy (at least version 19 or +)
- Databases: Oracle, Mysql
- System: Linux/UNIX
- Web services: RESTFul, SOAP
- Ticketing Tools: SMT HP Service Manager
- ITIL knowledge
- Languages: Shell (like ksh, bash), Python and other languages are an asset
- Knowledge of ServiceNow is an asset
- Fluent in English (at least B2 Level)
- Ability to supervise and work simultaneously on different activities with a variety of projects and short deadlines
- Good analytical skills as well as time management skills, interpersonal and communication skills (written, verbal and presentation skills)

**Additional Information** AR**Ƞ**S?**

Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems** for **large organisations**, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 16 entities across 8 countries that are unified by the Arηs Group, with more than 2500 consultants.

This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.

**_
Our Vision and Values_**

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are**:caring, agility, excellence, innovation, continual improvement, and reliability**.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

**_ Our Culture_**

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

**_ Our Brand_**

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War - in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

**Don’t hesitate Join our team**

**_ What you’ll get:_**

An **informal hierarchy **and work environment:
Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An **attractive salary package**:
With an attractive salary and benefits package - including advantageous fringe benefits - you’ll be paid for what you love to do.

A strong **corporate culture**:
You’ll join a **dynamic team **of smart and ambitious people. From the way we hire, to the way we relate to our clients - our values from the foundation of the way we work.

**Learning **& development opportunities:
We constantly **invest in our people** and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

**Exciting projects**:
You’ll take ownership of various projects for both **public and private clients**:calling for creativity and innovation, at the cutting-edge of technology.

A **rock solid company**:
With more than **250 customers**, and 25% turnover growth in FY2022, you’ll join a business with a sustainable and growth-oriented plan.

But let’s talk about it face to face

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.