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Customer Success Manager
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At SustainCERT, we're on a mission to bring credibility to climate action through our digital verification platform. We're looking for a Customer Success Manager to join our team of mission-driven individuals who believe in changing the world.
Who we are
SustainCERT helps quantify and report on the social and environmental impacts from a wide range of sustainability interventions. Our role is to provide robust evidence of progress towards our collective sustainability goals and ensure climate pledges bring real, meaningful impact on the ground.
We deploy technology to create the next generation of impact accounting and improve the way carbon emissions are measured, reported, and verified: more simplicity, more affordability, more efficiency and always the best level of accuracy and credibility. We are on a mission to mainstream best-practice for the benefit of all - businesses, people, and the planet.
**Your role**:
- As our next Customer Success Manager, you will be working on building trusted relationship with our customers by understanding their desired outcomes with our software and services and guiding them through their journey with SustainCert.
- Joining a global, fast-growing organization, you get the opportunity to work on introducing new software and service offerings in the carbon accounting domain.
- Our multicultural team works fully in English.
**You have these claims to fame**:
- 2-5 years in a Customer Success role, preferably in a SaaS company Passion for sustainability and the climate
- Great communication and presenting skills
- Empathy and active listener
**Bonus point if you have**:
- Knowledge of customer success processes
- Experience in accounting, auditing, highly regulated industries.
Come join our team of mission-driven professionals with big ideas, tireless optimism, and the belief that our work can change the world
