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Senior Risk Manager, Trustworthy Shopping Experience
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DESCRIPTION
Position available in Luxembourg, Munich, or Milan.
Are you passionate about building customer trust and protecting online shoppers? Join our team as a Senior Risk Manager for a key customer trust feature in Amazon stores worldwide. You'll play a crucial role in safeguarding our product pages and enhancing the shopping experience.
In this position, you'll collaborate with multiple teams to lead compliance related positive changes in our product. You will drive the implementation of compliance initiatives to ensure adherence to regulatory requirements and industry best practices. You will lead the identification, assessment, and monitoring of key risk indicators, areas of improvements, recommend and implement appropriate action. Your work will directly impact millions of customers, ensuring they have a safe and trustworthy shopping experience on Amazon.
Key job responsibilities
- Develop and implement strategies for multiple projects, monitoring progress against key milestones
- Work closely with stakeholders across Compliance, Legal, Product, Policy Partners and Business teams, to implement compliance requirements
- Identify industry best practices and implement product features
- Support external audits, reporting, and data requests
This position involves travel (up to 20% of the time), primarily within Europe with occasional trips to international locations.
A day in the life
- Plan and prioritize tasks to advance ongoing projects
- Reach out to compliance and legal teams to understand regulatory requirements and translate them into business requirements
- Work closely with policy, product, and tech teams to implement necessary changes
- Contribute to a positive team atmosphere through open communication and support
About the team
At Amazon, we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities, merchants, brands, vendors, and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g., counterfeit, trademark, copyright) and other abuses in our product catalog.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience in compliance, audit or risk management
- Experience working with cross functional teams and managing multiple stakeholders
PREFERRED QUALIFICATIONS
- Master's degree or equivalent
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- 5+ years of experience in compliance, audit or risk management
