Emplois actuels liés à Senior Product Manager Tech, Trustworthy Shopping - Luxembourg - Amazon EU Sarl
-
Senior Product Manager, Trustworthy Shopping
il y a 2 semaines
Luxembourg Amazon Services Europe SARL (LU) - A61 Temps pleinBachelor’s degree. - 5+ years of professional experience in product management We are looking for a Senior Product Manager for a key customer trust feature available in Amazon stores worldwide. This feature makes it easy for shoppers to alert Amazon about issues on our product pages. This Senior Product Manager role involves gathering requirements from...
-
Luxembourg Amazon EU Sarl Temps pleinExperience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Position available in Luxembourg, Munich, or Milan. We are looking for a Sr Strategic Planner. In this exciting role, you will own then...
-
Executive Assistant Ii, Trustworthy Shopping Experience
il y a 6 jours
Luxembourg Amazon EU Sarl - A84 Temps pleinExperience as an Executive Assistant Experience with executive level calendar management Experience with domestic or international travel coordination The EU/UK Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our...
-
Senior Risk Manager, Trustworthy Shopping Experience
il y a 2 semaines
Luxembourg Amazon EU Sarl Temps pleinClearly communicate goals, responsibilities, issues and status to partners teams and stakeholders, both internally and externally. - Ability to influence across multiple teams and organizations to drive program deliverables and present complex information in a concise manner in written English - Partner with multiple internal stakeholders such as Product,...
-
Risk Manager, Trustworthy Shopping Experience
il y a 7 jours
Luxembourg Amazon EU Sarl Temps pleinBachelor's degree or equivalent - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent - Experience handling confidential information This role can be located in Milan, Luxembourg or Munich. We are looking for a Risk Manager for a key customer trust feature available in Amazon stores worldwide. This...
-
Risk Manager, Trustworthy Shopping Experience
il y a 2 semaines
Luxembourg Amazon Services Europe SARL (LU) - A61 Temps pleinBachelor's degree or equivalent - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent - Experience handling confidential information This role can be located in Milan, Luxembourg or Munich. We are looking for a Risk Manager for a key customer trust feature available in Amazon stores worldwide. This...
-
Program Manager Ii, Gcp, Trustworthy Shopping
il y a 7 jours
Luxembourg Amazon Europe Core Sarl Temps pleinBachelor's degree or equivalent - 5+ years of program or project management experience - 5+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience working cross functionally with tech and non-tech teams - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or...
-
Risc Manager, Trustworthy Listings
il y a 7 jours
Luxembourg Amazon EU Sarl - A84 Temps pleinBachelor's degree or equivalent This role is open in Milan, Luxembourg or Munich. At Amazon, we're working to be the most customer-centric company on earth. To get there we need passionate and hard-working people. If you are interested about building innovative systems to protect customer safety at scale while enabling Amazon to build the place where...
-
Luxembourg Amazon EU Sarl Temps pleinRole is open in Luxembourg, Milan and Munich. A-to-Z Guarantee is Amazon’s way of protecting customers from a negative order experience with a third-party seller. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently...
-
Luxembourg Amazon EU Sarl Temps plein1. 10 years’ experience in program or product management in ecommerce or other online service. 2. Bachelor’s degree. 3. Business proficiency in English. At Amazon we believe that customer trust is of paramount importance to anything we do. To raise that bar, the Trustworthy Shopping Experience team works with regulators, brands, selling partners, and...
Senior Product Manager Tech, Trustworthy Shopping
il y a 3 semaines
Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in technical product management, program management or engineering
- Experience owning feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- 5 years+ experience owning/driving end-to-end product roadmap strategy and definition for a tech product
- Experience of being a product leader influencing leaders and stakeholders for product adoption
- Experience of being a strong customer advocate and being that voice to executive level decision makers
- Experience of bringing along support teams to achieve organizational goals
- Experience with ML
We are looking for a Senior Product Manager Tech to lead the development of a key customer trust feature available in Amazon stores worldwide. This feature allows shoppers to easily report issues on our product pages. The Senior Product Manager Tech will be responsible for gathering requirements from multiple stakeholders, including diverse policy teams, working with engineering and science to use automation, and launch new features.
Successful applicants will have experience working with tech/non-tech teams, extensive analytic, program management and strategic stakeholder management experience. You will be at the center of exciting product initiatives that span across teams located all over the world. You bring experience in delivering end to end products, have exposure to automation and machine learning, that have clear with eye for detail, numbers, creating roadmaps with competing priorities, defining measurable success criteria and bring all stakeholders along. You are a problem solver, have great communication skills, are able to influence stakeholders and work well with functional global teams. You are well versed in working effectively in a fast-moving environment and are customer obsessed as a product leader.
Key job responsibilities
- Lead the product roadmap and vision for the customer trust feature that helps Amazon listen to its customer’s WW.
- Use automation and ML to drive efficiencies that help Amazon act on direct customer inputs, building a safe and trusting shopping experience
- Identify both incremental and innovative opportunities to advocate for the product direction
- Take a lead role in gathering requirements from dependent businesses, draft and present business requirements documents (BRDs) and prioritization plans
- Make data-driven decisions, analyze trends to own customer trust decisions related to the feature
- Manage the relationship with the engineering and science teams to ensure effective implementation of deliverables
- Partner with the program team and other relevant teams to understand policy and process gaps, and develop solutions to address them
A day in the life
- Own the product roadmap, strategically prioritize product features on the product roadmap
- Work with program and partner teams and understand requirements, use data to assess and prioritize the requirements
- Work with support teams such as engineering and science teams leveraging automation/ML for outcomes
- Be a thought leader for the feature within the team and the larger scope of Trustworthy Shopping Experience
About the team
At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust, the EU Trustworthy Shopping Experience team work with authorities, merchants, brands, vendors and customers to identify and prevent Selling Partner risk, as well as infringements of intellectual property (e.g. counterfeit, trademark, copyright) and other abuse in our product catalog.
- MBA
- Experience using advanced Machine Learning and AI tools
