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Advisory & Portfolio Management - Product Owner
il y a 2 semaines
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
Responsible for the client-facing Chat platforms of Bank Julius Baer (JB proprietary chat, WhatsApp, WeChat etc). These platforms allow Private Banking clients to communicate with their Bank Julius Baer Team via WhatsApp, WeChat and other chat platforms in a secure manner. Business lead to design, enhance and establish the Chat Platform in innovative, user-friendly ways to become a major communication channel between Clients and the bank, with the aim to improve client experience and create efficiencies in line with the Global Channel strategy.
**YOUR CHALLENGE**:
- Shape and drive order handling & portfolio management strategy, and implementation roadmap by analysing the needs of our front-office teams to provide comprehensive roadmaps along the planning cycles for both change & run-the-bank perspectives
- Support development of features from inception to implementation working closely with the agile delivery teams globally, Product Management, and other units
- Collaborate with engineering teams to manage priorities, backlogs, and delivery schedule
- Create data-driven insights to derive new business requirements, sales activities and KPI frameworks in your business domain
- Drive change and increase in customer adoption, usage, and satisfaction the business capabilities covered by your scrum team
**YOUR PROFILE**:
- Thorough understanding of private banking client needs, value chain and investment products
- Minimum 5 years of product / platform ownership, project management and delivery experience
- At least 3 years of Agile experience
- Solid understanding and hand-on experience of Triple ‘A
- Experience defining a vision and strategy for a business solution, product, or service. Successfully managed the full product lifecycle, including integration of user feedback and driving prioritization
- Demonstrated capability for problem solving and decision-making
- Excellent communication and stakeholder management skills. Enthusiastic collaborator and team player with a positive attitude
- Proven ability to manage large cross-functional project teams across regions
- Strong conceptual, analytical and problem solving skills. Demonstrated data-driven decision making
- Ability to think pragmatically and drive execution of concepts. Analyse, prioritize, resolve issues, and take decisions during challenging times
