Account Manager
il y a 2 semaines
ING Luxembourg is looking for its Private Banking Client department an
**Account Manager - Private Banking - CDD**
As an **Account manager **within the Private Banking team, you will be in charge of providing administrative and client services support to a team of relationship managers (Private Bankers). This is a fixed-term contract for 1 year.
You will also be the interface between the commercial team, the client and the back offices. KYC skills and commercial ability are key in this function.
**Your main tasks will be**:
- To be in charge, together with the Private Banker, of the regulatory KYC requirements during the onboarding and the CDD review of the clients’ files (analysis and client outreach)
- To keep, at any time, the full completeness of clients files to ensure a rapid and smooth periodical account review
- To maintain and organize the customer information system database (data quality input verification, client update and data input validation)
- To look for and obtain missing data either internally, through reliable external sources or directly from the client
- To answer the administrative questions from the client and from other departments of the bank
- To help the private bankers prepare (or even assist in) client meetings and assist in the follow
- up of these meetings
- To help the private bankers in the preparation phase of commercial actions
- To replace the private banker in some operational execution tasks, potentially directly being in contact with the client for those
- To participate to global and transversal projects linked to the function
- Hold a university degree or equivalent
- Have a good knowledge of Private banking controls and procedures
- Show a good understanding of current regulatory requirements (FATCA, CRS, AML )
- Have a strong customer service orientation and outstanding communication skills
- Have an excellent time management ability to work under pressure and to meet tight deadlines
- Be detail oriented
- Have the ambition to evolve towards a role as relationship manager over time (i.e. being fully in charge of portfolio of clients)
- Be flexible and autonomous, quickly adapting to a new environment
- Be a team player and easily integrating a team
- Be motivated, dynamic and proactive
- Be fluent in English and French, any other language (especially Dutch) will be an asset
**Your work environment**:
ING is one of the world’s leading financial groups. With more than 53,000 employees, ING provides banking and financial services to more than 48 million clients in 40 countries. In Luxembourg, our clients are private individuals, small companies and major corporations, as well as institutions. ING Luxembourg employs nearly 800 people and offers a vast range of financial services (banking, insurance, leasing and asset management).
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