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Client Service Specialist

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Luxembourg Spot On Sp. z o.o Temps plein

Are you a great listener? Are you able to work under pressure? Do you know how to take care of clients?

**We’re looking for someone like that who can**:
**- manage with our current team the client requests comprising**: analyzing, dispatching, monitoring requests, liaising with the specialists and giving feedback to the clients within the predefined quality standards
- offer immediate and accurate assistance, takes appropriate measures and finds adequate solutions for the requester including questions to new regulatory requirements such as MIFID and EMIR
- assist in preparing quality meetings with the location
- identify major issues and find sustainable solutions.

**You have**:

- experience in a custody administration and deep securities knowledge
- good knowledge of operational processes
- command of Microsoft Excel, Power Point

**You are**:

- totally committed and constantly willing to develop yourself in a dynamic environment

**- client focus**: this is your moto
- high responsiveness and client orientation
- team oriented and collaborative
- fluent in English and German.

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That’s what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We’re open to discussing how this could work for you (and us).

Why UBS? Video

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.