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Client Service Manager
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Permanent
- Luxembourg,
**Ref**: 34443
Our client, an American investment management company, are seeking a **Client Service Manager - German Speaking** to join their successful team in Luxembourg on a permanent basis.
Working as a key member of the Relationship Team, the** Client Service Manager - German Speaking **will take on the following responsibilities:
- Directing new account on-boarding and client service functions for a dedicated group of Institutional and Wholesale clients
- Developing relationships with German-speaking clients and providing value added services
- Working across a variety of investment funds, including Defined Benefit and Defined Contribution Plans, Public Plans, Endowments Funds, Sovereign Wealth, Insurance, and Sub-Advisory plans investing in a variety of equity, fixed income and multi asset products
- Coordinating both the internal and external review and negotiation of contracts and investment guidelines
- Partnering with the Product Management and Investment Teams to identify and resolve any guideline issues with the client
- Working closely with the Global Transition Team to ensure operational aspects of the transition run smoothly
- Partnering with the client to understand any unique reporting or operational requirements
- Leading the successful resolution of all operational issues identified by the clients, their consultant or custodian bank
- Project manages any changes or updates to client investment guidelines initiated by the client
The **Client Service Manager - German Speaking** will meet the following criteria:
- Bachelors’ degree or equivalent
- Fully proficient in English and German language (spoken and written)
- Transition Management experience
- Proven project management skills
- Experience using a CRM platform
- 5-6 years’ experience in institutional investment management
This is an excellent opportunity for a** German-speaking Client Services** professional looking for a new role in a growing global company.
