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Operations Client Service Officer
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Who we are looking for
As an Officer in Luxembourg Fund Accounting Team, you will be responsible for oversight of NAV Production and be facing client for the design and implementation of new processes. You will also be gatekeeper for any client queries related to Fund Accounting and coordinate regulatory report for Nav incident. Taking part in Dui Diligence discussion and other client relationship events related to Fund Accounting. This position requires good client facing skills as well as relevant Fund Accounting knowledge.
What you will be responsible for
As an Officer in Fund Accounting, you will be responsible for:
- The Nav Oversight on multiple client accounts.- Interact with all parties involved in the production of the NAVS to ensure that all deliverables are produced and dispatched on time in accordance with client service level agreements/operational level agreements.- Play the role of gatekeeper for accuracy and responsiveness for all queries submitted by clients.- Contribute as special matter expert for special events (fund launches/liquidations, mergers, RIK, distribution and performance fee resets,)-
- Participate to fund accounting optimization initiatives by standardizing, adopting new technologies and liaising internally with other stakeholders.- Participate to the operational oversight of offshore accounting teams by maintaining procedures, reviewing KPI’s and attending service calls. Interact with Business Control Unit team and prepare Nav Error Reporting with Regulator and Internal State Street Risk Teams.
What we value
These skills will help you succeed in this role:
- Strong numerical, analytical and problem resolution skills- Strong verbal and written communication skills- Self-motivated and goal-oriented- Ability to work under pressure and to tight deadlines- Ability to build, train and manage effective teams- Ambition to succeed and forge a long term career in one of the largest Funds Servicing companies in the world.
Education & Preferred Qualifications- 4+ years working in the provision of PERE fund administration services or have worked in another aspect of the Financial Services Industry for a number of years.- Highly computer literate- Investran knowledge is an asset.- Finance, Accounting, Business Degree would be an asset
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.