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Automation & Tech Sr. Pm-t, Strategic Account Services (Sas)
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DESCRIPTION
What is the Amazon Marketplace?
More than 300 million customers shop in Amazon’s marketplaces globally. Every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon welcomes companies of all sizes to offer their products, helping them reach hundreds of millions of customers, build their brands, and grow their business.
What is Amazon Strategic Account Services (SAS)?
The SAS team aims to accelerate the full potential of our Sellers, helping them to navigate the increasing complexity of the e-commerce space. Our team provides in-depth strategic consultancy using a data-driven, collaborative, and a Customer-focused approach to achieve commercial goals of Amazon Sellers.
To support our Marketplace Consultants in their Seller interactions, we are looking for a strong Senior Product Manager-Technical (PM-T) to help us envision, design, plan, and deliver product-tech innovations to enable a better CX to our Customers.
Key job responsibilities
Key job responsibilities
- Serve as the Voice of the Customer from initial concept creation to launch, and subsequent support of the product.
- Drive product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.
- Assist in developing new products by evaluating the business and competitive landscape, understanding customer needs and value drivers.
- Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams.
- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
- Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers
- Research and identify new opportunities
- Present confidently to Amazon senior management as well as other large audiences.
- Technical aptitude and experience and agility to learn web-based tools
- Ability to think both strategically and tactically in a high-energy, fast paced environment
- Proven analytical and process improvement skills
- Experience working with software development teams
- Strong background in product management for technical products with a proven history of owning and driving results
- Exceptional interpersonal, motivational, and communication skills
- Strong writing and communication skills
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience in technical product management, program management or engineering
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
PREFERRED QUALIFICATIONS
- Experience in building and driving adoption of new tools
