Corporate Communications Manager

Description
Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.

As a major player in Luxembourg’s finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

The Corporate Communication Team provides advice and leadership on all aspects of internal and external communications, and external relations. The Team manages corporate social responsibility and outreach programs, the new social intranet site, media relations and - as a growing demand - our social media activities.

As Corporate communications manager, you are responsible for the strategic planning and programming related to communications, external relations, and stakeholder engagement. The role requires a strong focus on strategies to increase visibility and influence, and to support the achievement of corporate goals. Effective relationship-building, strategic communication and partnerships - and a proven hands-on approach - are key demands in this role as it interfaces with diverse internal and external stakeholders. Reporting to the Head of Corporate Communications you will have the opportunity to work with high responsibility and full empowerment in a modern and up-to date environment. You will be in direct contact with senior executives and stakeholders in and outside the bank, managing internal and external projects.

**Responsibilities**:
**MAIN RESPONSIBILITIES**

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- Actively engage and manage press relationships to secure coverage surrounding the programs, special events, public announcements and other projects.
- Proactively identify opportunities for engagement and influence by being current with developments that relate to all key stakeholders and partners.
- Anticipate reputational risk issues and develop and implement appropriate communication actions.
- Work with senior management and department staff to determine the areas where the institution can impact the regional and international dialogue on development issues through the development and publication of materials, and participation in selected public speaking events.
- Champion communications throughout the institution to ensure that communication considerations form an integral part of policymaking and project designs.
- Work with management across the bank to develop internal communications programs and processes required to support organizational change and employee engagement initiatives.
- Develop and/or conduct media and communications training for staff and assist in the development of Culture programs.
- Inspire the Corporate Communications team and be active in the ongoing improvement of the team’s skills.

Must Have Requirements
**PROFILE**

**To be successful in a modern bank with strong transversal projects and networks you will have**:

- A strong flexibility and good adaptation skills according to the different needs and situations.
- A strong “organizational sensitivity”, being able to read between the lines and an ability to understand and to take into account the underlying issues, opportunities and dynamics of an organization.
- An attitude to take responsibility, steer strategy and results based on facts and data including managerial courage to question and make decisions.
- An excellent understanding of an integrated communication model, combining internal and external communications.
- A heart for content driven communication.
- Openness to adapt to new technologies in communications.
- A willingness to dive into social media to create positive impact.
- Ability to simplify complexity and drive operational excellence.
- Strong resilience and ability to navigate through ambiguity.

**Has a proven track record and technical skills**:

- Master’s degree
- 5-10+ years’ professional experience at senior level
- A track record in internal and external communication
- Sound experience in building strategic roadmaps with regards to Media Relations and Stakeholder Management
- Expertise in driving and steering expert teams
- Sensitivity to the regional, international and multicultural environments
- Excellent level of French, English and Luxemburgish
- Strong experience in state-of-the-art communication tools

**Working with senior management we expect that you can provide**:

- Extensive experience, both in communication, issues management and as a spokesperson
- Being a trusted advisor, being familiar with discussing sensitive information and issues with executives, senior managers and other professionals
- Strong personal communication skills
- A strong un