Fund Accounting Nav Operations

**JOB DESCRIPTION**
In this role, you will be responsible for ensuring high standards of client service and timeliness. You will also provide support to the managers of the fund accounting operations department and will be involved closely in operational issues. You should demonstrate superior market, investment, and business knowledge ensuring quality of service whilst adhering to the strict deadlines. Experience on reduction of manual touchpoints and automation would be an advantage.

**Responsibilities**:

- Be a primary point of contact for operational activity across all Luxembourg fund ranges, working as a trusted client partner and advocate, ensuring strong strategic alignment and open communication
- Ensure all daily functions are completed to meet the agreed service levels
- Identify process inefficiencies and manage change through operational process improvements
- Identify any process and/or procedural changes required as a result of changes to client SLA’s, markets, daily operations or business functions.
- Support Team Management with appropriate escalation of all issues, service updates and progress updates for clients.
- Have an understanding of Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution.***

**Required experience, qualifications, capabilities and skills**:

- Extensive experience in a Fund Accounting environment
- Experience within a large team environment with the ability to set high standards and focus the team on achieving & improving on them
- Proven experience in and an understanding of distributed operating model and constituent parts
- Ability to work under pressure and to tight deadlines
- Problem solving and initiative.
- Experienced in working in a fast paced and demanding environment
- Understanding of the financial markets, investment types and accounting and pricing policies essential

**Preferred Qualifications, capabilities and skills**:

- Effective communicator across all levels
- Microsoft Office skills: Excel (Intermediate to Expert level), Word and PowerPoint
- Previous experience in a Net Asset Value Operations environment (Desirable)
- Proficiency in usage of intelligent automation tools

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.