Manager, Policy Governance

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with.

**About the Team**:
The Payments Entity Management team has established a number of regulated legal entities in key locations globally (US, EU, UK, AUS, SGP) to provide payment services in support of the global rollout of managed payments. To satisfy local regulatory obligations as well as good governance practices, Payment Outsourcing & Governance established a framework and process to drive global consistency and help steer new eBay initiatives in the areas of Policy Management across all eBay payment entities and functions.

**About the Role**:
You will play a key role in the Payments organization, working closely with leadership and across all parts of the company, including the legal, risk, compliance, finance, operations, payment services, and customer teams. A critical problem solver, you will further improve the existing policy development and governance processes to drive policy creation and approval.

**More specifically, you will**:

- Act as the partner concern point of contact for payment policy governance issues and questions.
- Implement and lead a defined policy governance process, with a focus on process improvement
- Maintain and evolve the GRC Policy Module, working closely with the GRC team.
- Work closely with payment stakeholders from across the company, advising them on how to craft and revise their policies.
- Prepare, deliver and report on monthly policy review board meetings with VP partners.
- Keep a critical eye towards our payment policy framework, ensuring it remains consistent, relevant, and reflect eBay’s strategy.
- Drive internal and external awareness and understanding of policies and the rationale behind them.

**Key Requirements**:

- 8-10+ years of experience in policy and procedure development, risk management, internal audit, internal controls, or risk consulting.
- Ability to influence and drive action in a matrix environment with phenomenal communication skills, both written and verbal, and able to articulate clear, compelling insights from complex issues
- Demonstrate experience in working with and/or managing partner relationships and with managing cross-functional projects;
- Excellent communication skills, both written and verbal.
- Organized analytical problem solver, with experience managing projects and deliverables.
- Passion for problem-solving. Ability to quickly understand the essence of new and existing policy requirements and business challenges.
- Knowledge of Governance, Risk, and Compliance (GRC) tools; knowledge of Salesforce platform based GRC tools and workflows is a plus.
- Good documentation skills to detail work processes, procedures and agreements;
- A global mind-set and ability to work effectively with people and teams from various cultures and time zones
- Experience operating in a fast pace, rapid change environment where matrix reporting and reliance on others is the norm to get things done
- Highly motivated, consumer tech savvy, and community focused individual.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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