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Operations Manager

About the Role

We are seeking a highly skilled Operations Manager to join our team in Luxembourg.

This is an exciting opportunity for someone who wants to work with financial services and life insurance products.

  • As an Operations Manager, you will be responsible for managing contracts and maintaining relationships with institutional partners, financial managers, and high-end clients in Europe.
  • You will analyze and process financial and administrative operations from clients and partners, ensuring that all procedures and controls are followed.
  • Your mission will be to ensure the quality of requests and cross-functional collaboration between different departments involved in operational processing.

Your Responsibilities:

  1. Manage account openings with custodian banks and set up management instructions with financial managers.
  2. Handle follow-ups related to operational processing with clients and partners.
  3. Ensure the recording of data and operations in the computer system.

About You:

  • You hold a university degree (Bachelor's or Master's) preferably with a financial or insurance orientation.
  • At least 2 years' previous experience in life insurance or financial services.
  • You have good knowledge of life insurance products and services, AML procedures, and related processes.
  • You are analytical, flexible, precise, organized, and enjoy interactions.
  • You are fluent in English. Any additional languages, especially Finnish or Swedish, are a huge advantage.

What We Offer:

  • A multicultural, learning, and innovative work environment.
  • Flexible working hours.
  • The benefits of a large group with the flexibility of an SME.
  • The possibility of homeworking.
  • A company restaurant at preferential rates.
  • A gym with a trainer.
  • An extensive training plan to develop your knowledge and skills.
  • Concierge service.