Tech Support Specialist with a Focus on Collaboration and Innovation
il y a 6 jours
GSK Stockmann is a leading European corporate law firm that values collaboration, innovation, and expertise. With over 250 professionals across Germany, Luxembourg, and the UK, our teams deliver tailored solutions to meet client needs.
About the RoleWe are seeking a Tech Support Specialist to join our IT department. As an integral part of our team, you will provide exceptional onsite support, ensuring seamless day-to-day operations. Your responsibilities will include:
- Collaborating with IT to provision, replace, and order mobile devices and user-related IT hardware;
- Supporting our ServiceDesk and central IT units to maintain high levels of service excellence;
- Configuring and decommissioning workstations, managing cables, replacing hard drives, and performing routine maintenance tasks;
- Assisting with printer, telephone, and conferencing system troubleshooting and maintenance;
In addition to onsite support, you will also provide project management support and contribute to software management initiatives.
Your ProfileTo succeed in this role, you will require:
- A minimum of 2 years of experience in IT support or a related field;
- Excellent organisation and communication skills, with proficiency in English and German;
- A strong team player mentality, with a proactive, flexible, and business-focused approach;
- An analytical mindset, with the ability to grasp complex structures;
- Solution-oriented thinking, independence, and a focus on compliance with existing IT policies;
- Dedication and self-motivation to drive success;
As a valued member of our team, you can expect:
- An attractive remuneration package, aligned with your qualifications, experience, and performance;
- A dynamic, multicultural working environment within a young, growing team;
- The opportunity to collaborate with international clients and participate in high-profile deals;
- Ongoing training and development opportunities to enhance your skills and career;
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