Insurance Customer Support Specialist

il y a 5 jours


Leudelange, Esch-sur-Alzette, Luxembourg Bâloise Assurance Luxembourg Temps plein

At B'aloise Assurance Luxembourg, we offer a competitive salary of approximately €45,000 per annum. This position is ideal for individuals with a strong passion for customer relations and a desire to develop their knowledge of insurance products.

We are seeking an Insurance Customer Support Specialist to join our dynamic team in Luxembourg. As the first point of contact for our customers, you will provide exceptional support over the phone and at the counter, answering questions and offering personalized advice. You will also collaborate with internal specialists to resolve complex cases.

Your profile:

  • Holds a diploma ranging from High School (Bac) to a bachelor's degree (Bac+3)
  • Fluent in English and French, with Luxembourgish being a strong asset and any other language considered an asset
  • Professional experience in a similar role or in the insurance sector is considered an asset
  • Good knowledge of Windows Office products
  • Strong writing skills
  • Sense of responsibility and discretion
  • Organizational skills and result-oriented
  • Excellent social skills in a culturally diverse environment
  • Professional rigor, critical thinking, and proactivity
  • Team Spirit, availability, and flexibility
  • Quick learning abilities and a desire for continuous development
  • Strong customer orientation

We believe that our employees are our greatest asset, and we offer a range of benefits to support their well-being and career growth. For more information about this exciting opportunity, please visit our website at www.baloise.lu/jobs.



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