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Middle Office Technical Expert
il y a 2 semaines
We are looking for a highly skilled Systems Support Officer to join our team. In this role, you will be responsible for providing technical support, collaborating with operational staff, and delivering training sessions to users.
About the Job:This is an exciting opportunity for a motivated individual to join our team and make a real impact. As a Systems Support Officer, you will play a critical role in ensuring the smooth operation of our systems and delivering exceptional customer service.
Key Responsibilities:- Provide technical support to internal and external stakeholders, addressing their queries and concerns.
- Maintain the functionality of systems, ensuring seamless operations and resolving any issues that may arise.
- Collaborate with operational staff to implement new system functionalities, driving business growth and efficiency.
- Deliver training sessions to users on new system developments, enhancing their productivity and expertise.
- Oversee the onboarding process for new clients, providing a positive experience and setting the tone for future interactions.
- A university degree in Finance or Economics, or a relevant field.
- At least 2-3 years of experience in a Front/Middle Office position, with a proven track record of success.
- Fluency in English, with the ability to communicate effectively with diverse stakeholders.
- Familiarity with Front Office systems and services (Swifts, FIX) is an asset.
- Excellent organizational and synthesis skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
A permanent contract with opportunities for professional growth and development.
