Functional Consultant
Il y a 2 mois
About the job- Requires working technical knowledge and expanded conceptual knowledge in the discipline of technology implementation consulting.- Works under a moderate level of guidance and direction.- Performs a range of technical assignments and solves moderately complex problems under guidance of established policies and procedures.- Assists with providing technology solution and integration services through consulting project activities to external clients.- Works with clients to identify technology solutions to meet their business needs, understand system configuration requirements and software specifications.- Contributes to the delivery of consulting services to include project management for implementation, data migration, testing, and client training.- Provides input to product teams for areas of product enhancements.- Contributes to moderately complex aspects of projects.- Assists in the development, maintenance, and support of various systems and tools.- Supports the achievement of goals through own personal efforts.
Key Responsibilities
Business Analysis- Analyze existing risk management practices and recommend improvements.- Develop risk models and use data analytics to forecast potential risks and their impacts on business operations.- Ensure that risk management processes are compliant with relevant regulatory requirements and industry standards.- Stay updated on new regulations, assess their impact on the business, and update risk management frameworks accordingly. System Analysis System Implementation- Lead business requirements activities with client leading to the creation of a configuration.- Perform data mapping and create interface matrix showing how client’s data map the OneSumX data structure.- Support client UAT and hep troubleshoot issues raised- Participate in technical testing following the data migration with the client- Deliver training to client trainers and/or client end-users
System Support- Help resolving functional issues that cannot be resolved by support teams- Use knowledge and technical expertise to advise clients on our standards and/or customized solutions
Project Support- Provide summary in writing of an issue identified by the project- Deliver input to WK Project Manager regarding all project related items for area of work (planning, progress, deliverables, risk & issues, etc.) and participate in customer status meetings.- Write up meeting notes and report following intervention on client site.
Presales- Contribute to pre-sales and marketing activities where needed
Other Responsibilities- Comply with WK policy and support Project Manager in the billing process- Keep up to date with Regulatory solutions and receive adequate training- Assist in the development of team processes and procedures to increase efficiency- Participate in cross border initiatives working with colleagues from other regions
Education- 5+ years working in a client-facing or consulting role or other equivalent experience- Bachelor’s Degree or equivalent relevant experience
Essential- Risk Knowledge- Fluent in French (be able to participate in meetings with clients in French, write reports in French)- Ability to travel to France at short notice- Working knowledge and expanded conceptual knowledge related to technology implementation
Personal skills- Motivated and eager to learn- Analytical with an eye for accuracy and quality- Strong team player- Hands-on, problem-solving state of mind- Relishes a challenge, results driven, willing to go the extra mile- Problem-solving abilities- Ability to meet reasonable deadlines
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