Agent D'accueil Junior Check-in

il y a 2 semaines


Senningerberg, Luxembourg Luxair Temps plein

Pour notre département _Pax Check in_** **au sein de **LuxairServices**, nous recherchons un(e):
**_Agent d'Accueil Junior Check-In (M/F)_**

**_Missions :_**
- Accueillir, guider et enregistrer les passagers et membres d’équipage ainsi que leurs bagages en veillant au respect des standards de qualité et à la ponctualité des vols.
- Vérifier les documents d’identité et de voyage, en accord avec les règles et législations en vigueur.
- Etre l’interlocuteur privilégié des clients.
- Procéder à l’embarquement des passagers et prendre en charge les enfants mineurs non-accompagnés.
- Assister les passagers aux bornes d’enregistrement self-service selon les procédures en vigueur.
- Approvisionner, maintenir et sécuriser les zones d’enregistrement et d’embarquement selon les procédures en vigueur.
- Signaler toute irrégularité au Superviseur.

**_Profil requis:_**

**_Critères mínimaux requis pour le poste_**
- Etre détenteur d’un diplôme de fin d’études secondaires au Luxembourg ou équivalent
- Maîtriser l’anglais, le français et l’allemand (parlé & écrit)
- Etre orienté clients, avoir une présentation soignée et respecter les procédures du port d’uniforme
- Travail sur tournées

**_ Critères souhaités ou à acquérir_**
- Avoir des notions en luxembourgeois
- Etre précis, organisé et résistant au stress
- Savoir travailler de manière autonome et en équipe

**_ Candidat idéal_**
- Toute autre langue sera considérée comme un atout majeur à ce poste



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