Intern - Claims Administrator

il y a 4 semaines

Luxembourg Deutsche Börse Temps plein

**Learn. Develop. Grow. But always: Share value**:
Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value

**Who we are**:
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Luxembourg

**Your career at Deutsche Börse Group**:
**Division/section**

Pre & Post-Trading, Clearstream Global Operations, Reconciliation & Incident Mgt, Claims unit

**_
Your area of work:_**

Clearstream as premier provider of settlement & custody services needs to ensure continuous monitoring of service delivery processes and processing performance, establish, and maintain strong operational controls and co-ordinate business contingency measures to comply with laws, regulations, policies, and procedures.

The Claims team is in charge of analysing, investigating and assessing any claim or any incident originating from internal operational/system errors or external supplier errors for Clearstream Banking Luxembourg, Clearstream Banking Frankfurt, Lux CSD and Clearstream International.

The unit reports to Reconciliation & Incident Mgt section in Luxembourg.

**Your responsibilities**:

- Support in the investigation and analysis of customer claims and operational risk relevant incidents
- Support on the follow up pf the corrective measures to be taken and follow up until implementation to avoid reoccurrence / mitigate risks
- Support on the preparation of monthly reporting to management and business areas
- Produce and deliver statistics of claims and incidents to the different business areas
- Support with the monthly reconciliation with accounting

**Your profile**:

- University degree in economics, financial markets or business management is a plus and can provide an internship agreement
- Strong analytical skills
- Critical mind set and good organisational skills
- Excellent communication skills and ability/willingness to build network
- Strong team player in an international environment
- Fluency in English (verbal and written), any other language is an advantage

**Location**: Luxembourg

**Why Deutsche Börse Group?**:
**Mobility**:
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

**Work environment**:
Collaboration, communication, or deep focus - in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

**Health and wellbeing**:
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

**Financial stability**:
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

**Hybrid work**:
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

**Flexible working hours**:
We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

**Internationality**:
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

**Development**:
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

  • Intern - Claims Administrator

    il y a 2 semaines

    Luxembourg, Luxembourg Deutsche Börse Temps plein

    LearnDevelop Grow But always:Share value:Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We're excited about the future because we are the...

  • Claims Administrator

    il y a 2 semaines

    Luxembourg, Luxembourg Deutsche Börse Temps plein

    LearnDevelop Grow But always:Share value:Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We're excited about the future because we are the...

  • Claims Administrator

    il y a 2 semaines

    Luxembourg Deutsche Börse Temps plein

    **Learn. Develop. Grow. But always: Share value**: Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because...

  • Intern Credit Card Claims Manager

    il y a 3 semaines

    Luxembourg WTW Temps plein

    Intern credit card claims manager - Luxembourg, LU February 20, 2024 **The Role** receiving telephone calls and letters from customers relating to their credit card claims (trip cancellations, loss of luggages etc.); processing claims; forwarding complete claims files to insurance companies once they have been collated Dans le cadre d’un stage d’une...

  • Intern Credit Card Claims Manager

    il y a 2 semaines

    Luxembourg, Luxembourg WTW Temps plein

    Intern credit card claims manager- Luxembourg, LUFebruary 20, 2024**The Role**receiving telephone calls and letters from customers relating to their credit card claims (trip cancellations, loss of luggages etc.);processing claims;forwarding complete claims files to insurance companies once they have been collatedDans le cadre d'un stage d'une durée de 4...

  • Intern Credit Card Claims Manager

    il y a 2 semaines

    Luxembourg Willis Towers Watson Temps plein

    **The Role** receiving telephone calls and letters from customers relating to their credit card claims (trip cancellations, loss of luggages etc.); processing claims; forwarding complete claims files to insurance companies once they have been collated Dans le cadre d’un stage d’une durée de 4 mois, vous occuperez le poste de gestionnaire des...

  • Intern Credit Card Claims Manager

    il y a 2 semaines

    Luxembourg, Luxembourg Willis Towers Watson Temps plein

    **The Role**receiving telephone calls and letters from customers relating to their credit card claims (trip cancellations, loss of luggages etc.);processing claims;forwarding complete claims files to insurance companies once they have been collatedDans le cadre d'un stage d'une durée de 4 mois, vous occuperez le poste de gestionnaire des réclamations de...

  • Cards Fraud Prevention

    il y a 4 semaines

    Luxembourg ING Temps plein

    **Cards Fraud Prevention & Claims Management Trainee (M/F)** Dans le cadre du renforcement de son département Paiements, ING Luxembourg recherche **:un(e) stagiaire Cards Fraud Prevention & Claims Management **à partir de Juiln 2023 pour une durée de 6 mois minimum. Le département Paiements est en charge du traitement de tous les types de paiements de...

  • Life Policy Administrator

    Il y a 2 mois

    Luxembourg Monument Re Temps plein

    **About the role**: **The Life Policy Administrator will support and assist in servicing clients from Monument Assurance Services Luxembourg S.àr.l. and developing the activities of Monument RE in Luxembourg through timely and accurate administration of Life Policies of current portfolios. This person will also provide support for smooth integration of...

  • Life Policy Administrator

    il y a 1 jour

    Luxembourg Monument Re Temps plein

    **About the role**: **The Life Policy Administrator will support and assist in servicing clients from Monument Assurance Services Luxembourg S.àr.l. and developing the activities of Monument RE in Luxembourg through timely and accurate administration of Life Policies of current portfolios. This person will also provide support for smooth integration of...

  • Sales Administrator

    il y a 3 semaines

    Luxembourg Telluride Recruitment Temps plein

    We are recruiting for our client, a global industrial group, a **Sales Administrator**. The position is based in south of Luxembourg. **Role**: As part of the Global Sales organization, the Sales Administrator role is key to relationship management and service level offering towards the customers. It both associates commercial responsibilities as well as...

  • Trading Customer Service

    il y a 3 semaines

    Luxembourg Imerys Temps plein

    The Company The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022. - If you want to grow your skills and develop your career, find out more at The Position Trading Customer Service & Data Administrator Job Summary Role- Manage...

  • Cards Fraud Prevention

    il y a 1 semaine

    Luxembourg ING Temps plein

    Cards Fraud Prevention & Claims Management TraineeDans le cadre du renforcement de son département Paiements, ING Luxembourg recherche : un(e) stagiaire Cards Fraud Prevention & Claims Management à partir de Aout 2024 pour une durée de 6 mois minimum. Le département Paiements est en charge du traitement de tous les types de paiements de la Banque...

  • Life Policy Administrator

    il y a 3 semaines

    Luxembourg Transman Consulting Temps plein

    **Société**: Our client, an international Reinsurance solutions provider, is currently looking for a: **Life Policy Administrator - German & English speaking (M/F)** **Mission**: **Responsibilities**: - Provide clear, timely and accurate answers to policyholders and brokers, respecting terms & conditions of policies, operational guidelines and company...

  • Life Policy Administrator

    il y a 7 jours

    Luxembourg Transman Consulting Temps plein

    **About us**: Our client, an international Reinsurance solutions provider, is currently looking for a: **Life Policy Administrator - French & English speaking (M/F)** **Mission**: **Responsibilities**: - Provide clear, timely and accurate answers to policyholders and brokers, respecting terms & conditions of policies, operational guidelines and company...

  • Client Services Administrator

    il y a 3 semaines

    Luxembourg Axis Temps plein

    The Luxembourg Client Service Team is looking to recruit a Client Service Administrator to support mainly the distribution of our client's Investment Funds (MS INVF) and its other European Funds more generically. Our client is a leading global financial services firm providing a wide range of... **Description** The Luxembourg Client Service Team is looking...

  • Customer Service

    il y a 1 mois

    Luxembourg Manpower Luxembourg Intérim SA Temps plein

    Manpower is recruiting for one of its clients in Luxembourg : Customer Service & Quality Administrator H/F/X Role : Manage the customer service of one mineral business to North America• Support The Supply Chain specialists to ensure deliveries are on-time• Support on all back-office §activities and admin activities for the department• Claim gatekeeper...

  • Customer Service

    il y a 4 semaines

    Luxembourg Manpower Luxembourg Intérim SA Temps plein

    Manpower is recruiting for one of its clients in Luxembourg : Customer Service & Quality Administrator H/F/X Role : Manage the customer service of one mineral business to North America• Support The Supply Chain specialists to ensure deliveries are on-time• Support on all back-office §activities and admin activities for the department• Claim gatekeeper...

  • Life Policy Administrator

    il y a 2 semaines

    Luxembourg, Luxembourg Transman Consulting Temps plein

    Company:Our client, an international Reinsurance solutions provider, is currently looking for a:Life Policy Administrator - German & English speaking (M/F)Mission:Responsibilities: Provide clear, timely and accurate answers to policyholders and brokers, respecting terms & conditions of policies, operational guidelines and company procedures & controls...

  • Life Policy Administrator

    il y a 2 semaines

    Luxembourg, Luxembourg Transman Consulting Temps plein

    Société:Our client, an international Reinsurance solutions provider, is currently looking for a:Life Policy Administrator - German & English speaking (M/F)Mission:Responsibilities: Provide clear, timely and accurate answers to policyholders and brokers, respecting terms & conditions of policies, operational guidelines and company procedures & controls...