Store Manager, at Cloche D´or
il y a 1 jour
Aware of the constant changes of the modern era, LION OF PORCHES is renewed based on a feeling of freedom and innovation. The brand favors the connection between tradition and the contemporary. Based on this premise, LION OF PORCHES reflects a new ‘coolness’ through modern design and the development of products that follow British traditions and values, transforming simplicity into sophistication.
Store Manager, at Cloche D´or
BUSINESS
- Drive and maximize sales performances.
- Propose and develop business plans.
- Drive the store team to exceed their KPIs.
- Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
- Be present on the sales floor, ensuring a proper approach and service to the Clients.
- Foster the Omni Channel development through the team.
- Meet the store-operating budget, controlling store expenses.
CUSTOMER
- Foster a Client centric mindset by developing and maintaining solid Client relationships.
- Guarantee an excellent Client satisfaction and the highest level of Client service.
- Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
TEAM
- Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
- Ensure the team is always prepared and updated on main information, product knowledge, local market, competitors, policies and procedures.
- The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
RETAIL
- Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
- Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
- Ensure synergy and cooperation between front and back office.
- Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
EVENTS
Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
KNOWLEDGE AND SKILLS
- Business driven
- Leadership and team management
- Ability to motivate and persuade people
- Strong customer service mindset
- Natural ability to welcome our client
- Confident, enthusiastic and positive
- Mature and assertive
- Organized and detail oriented
- Market and product knowledge/passion
- Business/Retail Management degree or equivalent is a plus
- Interest in fashion and design
- Fluent spoken French and English expected. Other languages desirable, as Portuguese
Diversity Commitment
Lion of Porches is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation
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