Customer Relationship Officer

Il y a 7 mois


Luxembourg Ecocert India Temps plein

Teletravail- Customer relations- Permanent- Any sector**Job description**:
**What you can expect when you join Ecocert**:

- An experienced team that will support you from the start of your integration to the end of your career.
- Collaborative management where your ideas and opinions will be taken into account.
- A work environment that is in tune with the personal lives of its employees.
- A company that takes its mission to improve environmental and ethical practices to heart.

**Here is an example of tasks representative of the role**:

- Accompany a group of customers by being their privileged contact.
- Ensure that the certification process runs smoothly.
- Forward relevant documents to the operator in collaboration with the administrative officer.
- Play a commercial role by fostering a positive relationship with customers.

**Profile**:
**To be successful in this role you must**:

- Have a high school diploma or professional experience in customer service.
- Have professional oral and written communication skills in English and French.
- Be familiar with the standards and guidelines in force in our field.
- Be familiar with Office Suite and Customer Portal software.



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