Head of Fund Processing Services

il y a 3 jours


Luxembourg Société Générale Temps plein

**Vos missions au quotidien**:
**Main task**: The Head of Fund Processing Services (FPS) has overall responsibilities for the servicing model and associated evolution of Luxembourg FPS business line in line with the strategy. This responsibility includes but is not limited to ensuring compliance with all laws and regulations, group policies, code of conduct, risk assessment, measurement of the activities and the contribution to all Internal & external audits.

**Tasks and responsibilities**:

- Management of the headcount and the budgetary definition in accordance with HR, Finance, BPM and Senior Management of FSO/FPS. Defining these needs to respond to the requirements of the business. Ensuring successful project execution in co-operation with the transversal business partners/support units
- Management responsibilities over local teams in Luxembourg: Transfer Agent ensuring appropriate resilience to meet the needs of the business
- The Oversight functions over teams in India in accordance to the defined models + oversight mechanism as part of the PSEE requirements of the bank (example: VBS, SGGSC, SWIFT BBH)
- The supervision of sub-delegated functions on behalf of SGSS Ireland and SGSS Germany
- The ongoing maintenance and improvement of the execution of servicing activities of FPS Luxembourg including the support required for Germany, Ireland and other locations as the need arises
- The Head of FPS Luxembourg acts at all time as an escalation point for clients and for any operational activities in conjunction with the relevant client services teams

The Head of FPS Luxembourg acts at all time in accordance with the Leadership model and values of the group.
- Adheres to and promotes the culture & code of conduct approach of the group
- Complies with regulations, rules and procedures (both internal and external) as applicable to the role and to services delivered
- Takes ownership and acts at all time with exemplarity, ethics and courage
- Display the 4 key postures “Be attentive, “be constructive”, “Be proactive” and “Be a partner”
- Works to increase the positive impact on clients
- Focuses energy and talent on the collective success of FPS Luxembourg
- Regularly communicates on progress (roadmap, staff meeting, achievements...)
- Ensures strong relationship with the group's internal entities & network (ITEC, SAFE, CPL, Audit, Inspection...)
- Ensures visibility and establishes links with peers locally and transversally within SGSS and shares knowledge of trends in the market
- Thinks ‘out of the box’ and creates an environment allowing simplification, innovation and development of ideas through the change process to ensure evolution of the business.

**Et si c’était vous ?**:
**Operational skills**
- Advanced in English, proficiency in French
- Minimum 10 years’ experience in Fund Distribution Services/ Financial Services Industry
- Excellent operational background in Fund Distribution Services (Transfer Agency) including Dealing, Clearing, NSCC, Client Queries, Registration, Reporting, Reconciliation & Claims, Commissions & Fees, Cash Processing
- Good Market Practice, Competitor and Fund operating Models Knowledge
- Degree qualification from a finance related discipline
- Knowledge of definition and implementation of strategies, change management, project management, client relationship, risk reduction, new product / client implementation

**Behaviour skills**
- Responsibility
- Organization and rigor
- Team spirit
- Good communication
- Interpersonal skills
- Process orientation

**Managerial skills**
- Supervision and delegation
- Ability to motivate and unite
- Dissemination of a strategic vision
- Development and support for employees
- Ability to motivate and unite
- Conflict management

**Plus qu’un poste, un tremplin**:
Société Générale Luxembourg is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.

**Pourquoi nous choisir ?**:
We offer our employees a working environment adapted to the evolution of the business lines; this translates in two key words: remote working & agility (depending on the department).Our unique geographical location in the heart of the City Centre and close to the Luxembourg City train station allows our employees to benefit from the advantages of a European capital.

**“Building together, with our clients, a better and sustainable future through responsible and innovative financial solutions”. **Our CSR strategy is at the heart of our DNA and the Group wishes to position itself as one of the key players in the fight against climate change by supporting customers in their energy transition. In Luxembourg, our international environment offers us tremendous diversity within our teams, for which we guarantee equal opportunities. Our open-innovation lab #Leplateaulux,



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