Business Analyst-process Manager
il y a 2 semaines
Halian is looking for a Business Analyst to work for a major EU institution in Luxembourg.
**Your responsibilities**
- Identify solutions to resolve business problem
- Will receive all new requests from across the bank for new SRM, groups, services, reports,in SmartIT.
- Will discuss the requirements with the requestor
- Will be the interface between requestor and BMC team
- Will support the requests through the development livecycle
**Your skills**
- General business analyst
- BMC SmartIT (preferable) or other Ticketing tool
- ITIL
- Knowledge of SRM
- Communication
- Structured
- Exce
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