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Il Operations Specialist
Il y a 6 mois
We are hiring for an Operations Specialist, to join our 4PL Control Tower in Contern, Luxembourg
- ** Your Role **:As Operations Specialist, you will coordinate transport-related activities (e.g. Order Fulfilment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring), in line with our 4PL customer expectations and contractual agreements. As such, you would be the first point of contact for the customer requests and with your customer-centric mindset contribute to building a sustainable, long-term relationships with our customers. You would be closely collaborating to various functional areas of our Integrated Logistics (4PL Supply Chain Management) department as well as external transport providers, with aim to provide high level service to our customers.
- ** Your Responsibilities**:
- Act as a main contact for the services in scope;
- Coordinate transport services for customer orders, using transport management systems. Handle exceptional & special transport requests;
- Select transport modes, logistics service providers (considering the agreed selection parameters) to ensure on-time pick-up and delivery service in full;
- Execute administrative tasks (e.g. cost al
